• Manage a large volume of inbound calls in a call center environment, ensuring all calls are answered promptly, and consistently.• Exercise diplomacy, and tact while demonstrating compassion, and trust to ensure exceptional service to both patients and physicians.• Perform various booking functions and ensure physician requirements and patient needs are met.• Listen effectively and provide exceptional patient care.• Data entry, demographics, and appointment… Show more • Manage a large volume of inbound calls in a call center environment, ensuring all calls are answered promptly, and consistently.• Exercise diplomacy, and tact while demonstrating compassion, and trust to ensure exceptional service to both patients and physicians.• Perform various booking functions and ensure physician requirements and patient needs are met.• Listen effectively and provide exceptional patient care.• Data entry, demographics, and appointment informationAdhere to all privacy and confidentiality policies and procedures as they relate to our patients and our employees Show less