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Sandra Stevens (Nee Heeley) Email & Phone Number

IT Customer Services Manager
Location: Old Warden, England, United Kingdom 2 work roles 1 school
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Role
IT Customer Services Manager
Location
Old Warden, England, United Kingdom

Who is Sandra Stevens (Nee Heeley)? Overview

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Sandra Stevens (Nee Heeley) is listed as IT Customer Services Manager based in Old Warden, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sandra Stevens (Nee Heeley).

Sandra Stevens (Nee Heeley) previously worked as IT Manager - Customer Services at Dentons and IT Manager at Salans. Sandra Stevens (Nee Heeley) studied at United World College Of South East Asia.

Profile bio

About Sandra Stevens (Nee Heeley)

With over 25 years’ experience in IT with technical & management responsibility within the Legal sector. Solid reputation for delivering excellent customer service. An enthusiastic and confident IT professional with a good understanding of business and IT strategy. A broad range of projects on time within specification. Experienced in managing change, self-motivated and possessing strong communication skills. Highly motivated to provide a quality of IT service and deliver commercial solutions, whilst always striving to improve, streamline and / or simplify services. Leads by example ensuring objectives are met whilst ensuring all staff are developed to their full potential.Team player with a can-do attitude.Key Skills Include :Leadership, Line Management, Change Management, Remote Management, Project Management, Coaching, Influencing, Negotiation, Customer Focus and Performance Improvement.

2 roles

Sandra Stevens (Nee Heeley) work experience

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It Manager - Customer Services

Dentons

London, United Kingdom

Managed Service Desk agents located in 7 locations.Managed 17 direct reports.Customer Services Manager for legal and business services. Working closely with customers so as to improve the perception of the IT team by reviewing tickets and complaints. Dealing with mergers and acquisitions.Managing rollout of new software and hardware to circa 1900 personnel.Advanced knowledge of legal software, e.g. iManage, MS Office products, Elite, InterAction, IntApp, BigHand etc.

Nov 1996 - Oct 2021

It Manager

Salans
Oct 1991 - May 2013
1 education record

Sandra Stevens (Nee Heeley) education

  • United World College Of South East Asia
    United World College Of South East Asia
FAQ

Frequently asked questions about Sandra Stevens (Nee Heeley)

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What is Sandra Stevens (Nee Heeley)'s role at their current company?

Sandra Stevens (Nee Heeley) is listed as IT Customer Services Manager.

Where is Sandra Stevens (Nee Heeley) based?

Sandra Stevens (Nee Heeley) is based in Old Warden, England, United Kingdom.

What companies has Sandra Stevens (Nee Heeley) worked for?

Sandra Stevens (Nee Heeley) has worked for Dentons and Salans.

How can I contact Sandra Stevens (Nee Heeley)?

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What schools did Sandra Stevens (Nee Heeley) attend?

Sandra Stevens (Nee Heeley) studied at United World College Of South East Asia.

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