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Sandra Stevens (Nee Heeley) is listed as IT Customer Services Manager based in Old Warden, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Sandra Stevens (Nee Heeley).
Sandra Stevens (Nee Heeley) previously worked as IT Manager - Customer Services at Dentons and IT Manager at Salans. Sandra Stevens (Nee Heeley) studied at United World College Of South East Asia.
With over 25 years’ experience in IT with technical & management responsibility within the Legal sector. Solid reputation for delivering excellent customer service. An enthusiastic and confident IT professional with a good understanding of business and IT strategy. A broad range of projects on time within specification. Experienced in managing change, self-motivated and possessing strong communication skills. Highly motivated to provide a quality of IT service and deliver commercial solutions, whilst always striving to improve, streamline and / or simplify services. Leads by example ensuring objectives are met whilst ensuring all staff are developed to their full potential.Team player with a can-do attitude.Key Skills Include :Leadership, Line Management, Change Management, Remote Management, Project Management, Coaching, Influencing, Negotiation, Customer Focus and Performance Improvement.
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London, United Kingdom
Managed Service Desk agents located in 7 locations.Managed 17 direct reports.Customer Services Manager for legal and business services. Working closely with customers so as to improve the perception of the IT team by reviewing tickets and complaints. Dealing with mergers and acquisitions.Managing rollout of new software and hardware to circa 1900.
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Sandra Stevens (Nee Heeley) is listed as IT Customer Services Manager.
Sandra Stevens (Nee Heeley) is based in Old Warden, England, United Kingdom.
Sandra Stevens (Nee Heeley) has worked for Dentons and Salans.
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Sandra Stevens (Nee Heeley) studied at United World College Of South East Asia.
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