As a tax intern, I worked with a Tax Program, Lacerte, and learned to E-file, check completion statuses and file forms such as W-2s for clients. I also utilized online apps such as the Adobe program to edit and revise pdfs and files, including Microsoft Excel Sheet to assist in calculating total costs. I was able to utilize my communication skills to communicate with clients via e-mail and phone calls. These conversations mainly consisted in informing them on certain deadlines, actions to complete and help carry over information to my co-workers swiftly. Through my first official office experience, I adapted to the electronics and dealt with printers, postage meters, scanning printer and et.