Sandra Vela Email & Phone Number

Mexico City, Cdmx, Mx

Ciudad De México, México

Responsable de apoyar al equipo de Operaciones de Markets y del equipo de soporte a negocios en temas relacionados a Contol, como Políticas y Regulaciones, Revisiones y Auditorías así como MCA para mejorar su ambiente de control.

Ciudad De México, México

Responsable de la generación de métricas del área de operaciones de Consumo, responsable de capacitación y seguimiento.

México

In charge of the analysis, generation and reporting of Metrics and Monitoring of Problem Management for the entire Bank, reporting to the Problem Management Director and Franchise Reviews, leading up to 5 directs.• Led the project to change the Metrics and Monitoring system for México, concluding it 3 months before the estimate end of project and 100% fulfilling with the requirements.• Reported Mexico’s problem management metrics for the first time in Latin American forums, becoming an example of best practices for the region.• Trained around 140 people involved in issue management administration to standardize their knowledge and compliance with the local and global regulatory requirements.• Aligned the Risks with the Issues reported in Mexico from 2016 to 2018 (around 3,000), identifying deficiencies and recurrence of failures.• Reclasified the Issue Management local Policy making it a standard for the institution, improving approval times by up to 92%.

México

Accountable for Metrics and Monitoring Management of the Compliance area, reporting to the Compliance Global Functions Director, leading up 2 directs.• Led the development of the local tool to control the Compliance Monitoring Inventory of the institution, having an Inventory and monitoring tests in less than 2 months as Global required. • Generated the weekly report of 100% Compliance-related issues for each Compliance department, facilitating their evaluation and monitoring.

In charge of Coordinating and conducting Compliance reviews, reporting to the Compliance Testing Director, and leading work teams of up to 10 people.• Coordinated the Know Your Customer reviews (KYC) for Mexico and Latam, reducing review times by up to 50% and adding specific comments on each deficiency, facilitating the work of the Control Department.• Identified high risk customers in KYC reviews, which by global policy should not be customers, closing high risk relationships in a maximum of one month.• Reviewed the technology and Security infrastructure for the certification of correspondents, identifying the breaches and with the corrective actions, certified 3 correspondents in a period of approximately 6 months.• Coordinated and carried out technology infrastructure and development reviews for the Bank, fulfilling with the annual plan in a timely manner.

México

Accountable for the technology processes and controls reviews (Infrastructure and development) including Information Security, reporting to the Control and Evaluation Unit Director.• Coordinated the implementation of the process of Identification and Evaluation of Risks and Controls for Mexico for Technology Infrastructure and Development included Information Security for all businesses of the Institution.• Advised to the technology teams of Latam and Central America for the generation of their Risk and Control Self-assessment process, trained nearly 150 coordinators of the region in person, establishing the best practice for the company.• Led the Identification and implementation of the SOX 404 process for technology areas and subsidiaries fulfilled the compromised time.• Coordinated the implementation of the system for the administration of Risks and Controls process in Mexico, migrating the information 15 days earlier than expected by the global team, being the 2nd region to successfully migrate to the global system.

Área Metropolitana De Ciudad De México

In charge of the participation and leadership of Infrastructure and development technology audits including Information Security. Reporting to the Vice-president of Systems and Process Audit. • Examined Technological Infrastructure issues such as Problem Management, Information Security, Change Management and Testing in the areas of Networks, Telephony, Tandem, Unisys, IBM, Cintoteca, among others. • Reviewed Technology Applications applying the global work program in areas such as Brokerage, Trust, Cards, Citigold, among others. • Led the review of Card information migration as part of the integration to Citi, as well as the integration of Branch information. • Led the review of the Cards end to end process, considering Dictamination, Approval, Generation and printing as well as their distribution.

Diploma, Programa Especial De Formación Directiva

Programa especial de Banamex creado para el desarrollo de personal en Alta Dirección

Diploma, Seguridad Informática Y De Sistemas

Programa especial creado para la Certificación de Seguridad de la Información CISSP

Lienciatura En Informática, Auditoría De Sistemas