Sandra Walther Email & Phone Number

Madrid, ES

Madrid, Autonome Gemeinschaft Madrid, Spanien

Enabling revenue generating teams at Personio, with a focus on CX skills.

Madrid, Comunidad De Madrid, España

• Acting as a strategic learning partner to Customer Success leadership
• Being responsible for the enablement of 40+ team members
• Development and execution of the enablement strategy for the team, in line with company OKRs
• Learning Design, execution and success measurement of enablement initiativesExemplary programs and projects:
• Introduction of adoption metrics and related playbooks to the CSM team
• CSM new joiner onboarding based on customer lifecycle and scenarios

Madrid, Community Of Madrid, Spain

• New Joiner onboarding
• Development and execution of learning initiatives, focussing on the development of CSM skills
• Internal knowledge and process management
• Conceptualization and steering of customer lifecycle projects
• Supervision of working students

München, Bayern, Deutschland

• Guiding key customers to improve their HR and Recruiting processes by leveraging our SaaS product
• Managing the whole customer lifecycle process from implementation, over strategic consultation up to ongoing quality assurance and optimization
• Project management and milestone planning, including Annual Reviews
• Customized on-site workshops and HR trainings
• Proven success, measured by retention rates and increased portfolio size
• Development of internal concepts and projects in the field of process optimization and

München

• Driving Personio forward with key accounts
• Consulting customers in the implementation, configuration and rollout of Personio
• Project management and milestone planning
• On-site workshops and HR trainings
• Measuring success and KPI's of customer projects
• Internal onboarding of employees

München

• Implementing Personio, our HR and recruiting SaaS solution, with new customers
• Guiding the configuration, quality assurance, training and rollout process
• Successful introduction of our software for more than 60 SME customers

Munich

• Conception and organization of internal trainings and workshops
• Selection and coordination of external training providers
• On- and offboarding of employees
• Creation of e-Learning formats (Adobe Captivate)
• Implementation of development tools such as the yearly Learning & Development Dialoge
• Evaluation of development needs both locally and internationally

Cologne

• Creation, design and revision of business seminar documents and marketing materials

Atlanta, Georgia, USA

• Personnel development for "the Americas" (USA, Canada and South America)
• Assistance in the organization and realization of the talent and performance evaluation process
• Organization and planning of a trainee program’s final event
• Maintenance of a web-based Learning & Development Toolbox
• Creation of onboarding materials
• Support and consultancy of employees

Seville, Spain

• Preparing, holding and follow-up of individual 40 minutes one-to-one lessons
• Conceptualization and creation of teaching materials
• Assessment of language levels

Munich, Germany

• Assistance in development of program requirements, evaluation measures and methods for internationalization of young professional programs
• Recruiting of interns: Application review, selection, interviewing, hiring
• Organization and moderation of workshops

Cottbus, Germany

• Experience in the departments: Online, Marketing, Sales
• Experience in Human Resources: Management of recruiting, training and development, apprenticeship and other HR-projects
• Leadership of the project “InTeam” (onboarding program for new apprentices and dual students)

Master'S Degree, Business Education

Activities and Societies: Weitblick e.V.

Study India Program

Activities and Societies: Summer School

Business Management

Semester abroad

Bachelor'S Degree, Business Administration