Certified Workforce Development Professional (CWDP), and Certified Business Service Consultant (CBSC) with 12+ years of non-profit workforce development, including exclusive management of 2020 National Dislocated Worker Grant (NDWG) COVID-19 Grant and the 2017 NDWG Wildfire Grant participants, case management of an average of 50 WIOA clients, administering client assessments, facilitating client workshops, securing financial assistance for re-training. Also operated as a business service representative, where duties included facilitating subsidized employment, targeted recruiting, and community outreach. Currently employed as the Program Coordinator for the Northeast WIOA Region of Tennessee, and responsible for file review, data validation, providing guidance to meet Key Performance Indicators, (KPI), assistance with Memorandum of Understanding (MOU), and facilitation of other specialty grants.My workforce development career was proceeded by a successful 25-year track record of extensive experience in building material sales, customer service, and management. I have a solid understanding of all aspects of management, including bookkeeping, credit practices, and finances. and takes great satisfaction in working with quality-oriented organizations to promote and protect their interests.
Listed skills include Management, Customer Service, Leadership, Public Speaking, and 8 others.