Assist Project Manager with coordinating the installation of Kitchen Equipment in new restaurants. This includes preparation of proposals, organizing conference calls, sourcing warehouse and installers, creating and submitting purchase orders.

-Manage production schedule including coordinating with special order material and customer expected ship dates, creating work order packets, issuing work orders to production, placing orders on hold, revising and re-issuing-Create, process and manage purchase orders for the entire company-Establish and maintain vendor relationships, obtain competitive quotes and generate cost analysis spreadsheets to insure profitability-Assist Vice President of Operations, arrange conference calls, schedule meetings, perform special projects, research issues as deemed necessary and other duties assigned-Resolve customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources, liaison between Formaspace Executives and the customer-Lead weekly Quality and Assurance Meeting for executives to discuss root causes of customer service issues, brainstorm best resolutions and preventative actions-Identify and solve problems with accounts payable, receiving clerk, salespeople, shippers and vendors, for example, invoice discrepancies and filing shipping claims-Facilitate in the hiring process of new employees, partner with management and employment agencies, assist in the interview process and provide applicable training

- Accredited Jewelry Professional, GIA-Performed administrative duties including answering telephone calls, relaying messages, payroll maintenance, email correspondence through Microsoft Outlook, ordering supplies and auditing daily and monthly reports-Support managers and sales staff in placing special orders for store events and customer appointments. - Liaison between the Tiffany Corporate Repair Center, Store Management, Sales staff and customers, sounding board for operational initiatives-Manage the Customer Service Department by creating excel spreadsheets to track activities, presenting monthly reports at meetings, tracking orders and providing follow-up assistance-Coordinate with sales staff and management with prospecting clients through the Customer Service Department -Awarded the Tiffany Excellence Award for 2009 for Outstanding Operations Assistant in the Central Region.-Extended authorization including opening/closing of store, Manager on Duty, training new hires