Administrative Support (8/2011-present)Support of resident/attending psychiatrists/psychologists in Child & Adolescent Psychiatry Training Program: preparation, tracking, scoring of diagnostic questionnaires for child clinics, phone contact with parents, pharmacies, insurance, for med refills, med prior authorizations and patient problems, phone reception for department intake, consult, and emergency services, maintenance of program calendar, patient scheduling, billing sheets (EMR software Epic and scheduling software Cadence, billing software CMHC and Microsoft Office)Selected Accomplishments• Developed successful mailing and tracking system for pre-appointment questionnaires used to aid in psychiatric diagnosis.• Developed tracking system for controlled substance prescriptions.Conference Coordinator (6/2010-8/2011-Temp)Coordinated first year conference for Department of Writing and Rhetoric: Spreadsheet tracking of payments for housing/meals/activities, phone/email contact with participants and presenters, planning and organization of catered events, activities, transportation.Selected Accomplishments• Successful troubleshooting of unanticipated problems with conference space.Assistant Director of Commencement & Reunion Housing (3/2010-6/2010-Temp)Handled all residence hall reservations for alumni event/commencement: updated database, all financial transactions, supervised student chambermaid and reception activities, as well as payroll, assisted with spring undergrad room draw and key return (StarRez, StarCom, MS Office)Selected Accomplishments• Successfully managed a diverse group of students to provide dormitory housing for Dartmouth Alumni and Commencement families as alternative to hotel accommodations.

Office Manager/Paralegal Handled reception, phones for attorney’s office, trust funding for estate plans, fiduciary accounting, payroll, banking, PLLC and IOLTA fund bookkeeping (QuickBooks, MS Office, Time Matters, Funding Pro)Selected Accomplishments• Initiated firm profitability study to determine areas for potential budget cuts during difficult business period.• Reorganized firm bookkeeping system for IOLTA trust accounts to bring firm to legal status

Supervised day to day operations of coffee shop: inventory management, sales and labor projections, budgeting, hiring, training, scheduling, ordering, banking, all areas of small restaurant operations. Selected Accomplishments • Increased profitability of eatery by developing inventory and shrinkage controls.• Instituted new cleaning procedures for eatery kitchen and customer areas.

Responsible for A/R, A/P, invoicing, banking, client and subcontractor agreements, payroll, employee records, Federal, state and local tax payments, and business reporting for general contractor (QuickBooks, MS Office)Selected Accomplishments• Transferred company bookkeeping system from Excel spreadsheet to QuickBooks for simpler invoicing and tracking of payments.• Instituted change order system to track client changes and added costs of non-contract labor and materials.

Handled contractual agreements, operations, supplies and maintenance of all office equipment. Editing and output of plant lists, bid forms, landscape plans and other documents for staff of three landscape architects. (MS Office, Ecco Pro, Adobe Elements, Photoshop and PageMaker)Selected Accomplishments• Organized successful move of landscape architecture firm to newly constructed office space.• Negotiated contractual agreements for office equipment for new location including HP plotter, wide-format printer and multi-function copier.

Administrative support for staff of six architects/developer: project file setup and archiving, generation of project promotional literature, administrator of company health plan (Microsoft Office, Adobe Photoshop)