Sandra has more than 30 years’ experience as a brand, marketing, communication and customer experience strategist serving the not-for-profit, corporate and education sectors. She has held senior management and executive roles in community services, professional services, creative agencies and aged care. Throughout her career, she has led, created and implemented strategy to achieve organisation vision and purpose, and deliver on business objectives. Prior to establishing That’s Black Consulting, Sandra was the Chief Customer Officer at Uniting (NSW.ACT) where she was responsible for leading the rebrand of UnitingCare NSW.ACT to Uniting, which was subsequently adopted in Victoria and Western Australia. Her portfolio included customer, marketing, brand and communication strategy and execution across the organisation.A seasoned, energetic and professional presenter, facilitator and emcee, Sandra has participated in industry conference panels and delivered thought leadership conference presentations. She has developed and facilitated executive workshops, team off-sites, conferences and forums with numbers ranging from three to three hundred all aimed to engage, enthuse and achieve great outcomes.Sandra is a Fellow of the Australian Marketing Institute (FAMI), a Certified Practising Marketer (CPM) and a Graduate of the Australian Institute of Company Directors (GAICD). She is also a member of the International Association of Business Communicators and Women on Boards.