𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝗱 𝗖𝗼𝗮𝗰𝗵 𝗧𝗼𝘂𝗿 𝗗𝗶𝗿𝗲𝗰𝘁𝗼𝗿/𝗧𝗼𝘂𝗿𝗶𝘀𝘁 𝗚𝘂𝗶𝗱𝗲. Extended tours around Scotland for Business & Leisure Tourism clients. Corporate & Association Conference work - guiding/hospitality desk duties. Looking after Incentive programme participants, Cruise ship excursions, Student, School, Special interest & Family groups, Edinburgh City Walking Tours.𝗟𝗲𝘁’𝘀 𝗱𝗶𝗴 𝗱𝗲𝗲𝗽𝗲𝗿A fun, friendly and enthusiastic tourism professional with experience in tour organising & guiding. Excellent logistical skills • Outgoing personality, strong interpersonal skills, capability to engage different sets of audience • Positive attitude, sense of humour & ability to entertain/story tell • Delivers a high level of customer service – focus on solutions, not problems • Good time keeping, used to working under pressure. Guiding for me, isn’t only about passing on historical, cultural and lifestyle facts. It is understanding you are representing your clients brand, helping them to provide an exceptional visitor experience & achieving the outcomes they have been entrusted to achieve by their clients. 𝗞𝗲𝘆 𝗚𝘂𝗶𝗱𝗶𝗻𝗴 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀: Conscientious, practical, dedicated, motivated, quality-driven, resilient, creative, funny, resourceful, empathic, good communicator, a coper.𝗪𝗔𝗡𝗧 𝗧𝗢 𝗖𝗢𝗡𝗡𝗘𝗖𝗧?✉ Email: sandra@wing-ding.co.uk☎ Tel: 0780 389 6160I'd like to connect with you here on LinkedIn too, so feel free to send me an invite.𝗘𝗻𝗱𝗼𝗿𝘀𝗲𝗺𝗲𝗻𝘁 𝗳𝗿𝗼𝗺 𝗔𝗴𝗲𝗻𝘁𝘀 𝗙𝗮𝗺 𝘁𝗿𝗶𝗽: Sandra took care of our group with exceptional passion. I believe in life that you can train a person to do a certain job, but you can never train a person to be passionate and dedicated, they must come that way. The preparation that she had with her at all times was incredible …… She made sure that every person was comfortable, any personal needs were taken care off. I know for a fact that a tour leader can make or break a tour and in our case, Sandra was greatly appreciated. 𝗙𝗿𝗼𝗺 𝘁𝗵𝗲 𝗮𝗺𝗮𝘇𝗶𝗻𝗴 𝟭𝟬-𝗱𝗮𝘆 𝗞𝗻𝗶𝘁𝘁𝗶𝗻𝗴 𝗧𝗼𝘂𝗿𝘀: -I have loved seeing Scotland with you, Sandra! I knew when you met me at the airport that it was going to be a great trip. Many thanks!-Sandra your energy and enthusiasm was absolutely infectious! Thank you so much for sharing your passion and knowledge of this beautiful country with us. Unforgettable!-Sandra, your knowledge of your beautiful country along with your sense of humour, made the trip a spectacular one. Many thanks.