Sandra Burns

Sandra Burns Email and Phone Number

M.Ed., Graphic, Web, Instructional Designer, eLearning Content Developer, LMS Admin. AI Content Creator @ American Express
Sandra Burns's Location
Scottsdale, Arizona, United States, United States
Sandra Burns's Contact Details

Sandra Burns personal email

Sandra Burns phone numbers

About Sandra Burns

#AI #graphic #web #Instructionaldesigner #contentdeveloper, #presentationdesigner #softwaretrainer, #voiceover #AIcontentdevloper overall #technologist #imagineer #businessprofessional with expertise in #marketing and #onlinestrategist. Significant experience with #softwaretraining, #eventplanning #projectmanagement #copywriting. Excellent written and verbal communication skills. Developed #LMS Platform. #inventor #photoshopDVDauthor, #technicaleditor of a #photoshop book published by Macmillan Publishing. Grew a #startup from 1 to 200 Dealers in 20 months. #trained or #consulted 300+ companies over 10 years.

Sandra Burns's Current Company Details
American Express

American Express

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M.Ed., Graphic, Web, Instructional Designer, eLearning Content Developer, LMS Admin. AI Content Creator
Sandra Burns Work Experience Details
  • American Express
    Technical Writer
    American Express Oct 2024 - Present
    New York, Ny, Us
    -Re-engaged by American Express to support the SRE (Site Reliability Engineering) team in developing online self-service technical manuals, enhancing onboarding efficiency, and supporting ongoing applications.-Utilized GitHub to manage documentation workflows, including creating, cloning, forking, pushing, and pulling repositories, ensuring all technical content remained current, accessible, and organized.-Collaborated closely with engineers to translate complex technical processes into clear, concise instructional materials for diverse user audiences, leveraging advanced instructional design principles to streamline learning.
  • Learn-U.Com
    Learning Architect
    Learn-U.Com Jan 2014 - Oct 2024
    Initiated the development of Learn-U.com, an innovative online Learning Management System first designed for Adobe Software Training and subsequently expanded to accommodate a diverse range of educators, trainers, coaches, and professors. The platform serves as a dynamic space for collaboration and knowledge-sharing.
  • Wells Fargo
    Instructional Designer
    Wells Fargo May 2024 - Aug 2024
    San Francisco, California, Us
    Rehired to recreate online content within Human Resources and Learning & Development for Client Service Officers, Commercial Banking, Distributive, Sales Enablement, and Learning Manager departments. Managed the project from the creation of an ID Blueprint and Storyboard to developing a Xyleme web course. Oversaw the project through peer, compliance, legal, and accessibility reviews, resulting in minimal edits and completion ahead of deadline.
  • Arizona Public Service - Aps
    Instructional Designer, Learning & Development
    Arizona Public Service - Aps Apr 2023 - Dec 2023
    Phoenix, Arizona, Us
    Transformed existing presentations into dynamic online content using Articulate Rise, contributing to the company's Lean Sigma initiative. Developed and delivered courses, including "1% Better" and essential Lean Sigma "Primer" modules, designed as prerequisites for Yellow and Green belt certifications.
  • Appen
    Sr. Instructional Designer, Learning, Development & Inclusion (Ldi)
    Appen May 2023 - Sep 2023
    Kirkland, Washington, Us
    Developed AI-centric e-learning modules at Appen, utilizing Articulate Rise, Learning 360, Open Sesame, Synthesia, and Natural Readers. Ensured high-quality content, transforming complex concepts into accessible modules, and demonstrated proficiency in cutting-edge e-learning technologies.
  • Wells Fargo
    Lead Content Designer/Developer
    Wells Fargo Sep 2022 - Mar 2023
    San Francisco, California, Us
    Developed online content using Xyleme for Treasury Management projects within Human Resources, Learning & Development. Produced Electronic Participant Guides (ePGs) and Web courses, deployed to Client Service Officers in Commercial Banking, enhancing instructor-led courses.
  • Adp
    Instructional Designer
    Adp Apr 2022 - Jun 2022
    Roseland, New Jersey, Us
    Converted a Facilitator Guide into Articulate Rise, recorded step-by-step video tutorials in Articulate Storyline, and utilized Review 360 for collaborative feedback. Acquired certificates in Lifion Organizational Structure and Lifion Product Architecture to enhance understanding for the assigned Lifion Project.
  • Safe-Guard Products International
    Instructional Designer
    Safe-Guard Products International Sep 2021 - Apr 2022
    Atlanta, Ga, Us
    Developed and branded comprehensive training materials for a team of trainers responsible for educating global partners in the automotive, motorcycle, marine, and power sports industries. Created impactful PowerPoints, Participant Guides, ILT, and VLT incorporating recorded audio/video, and system portal walk-throughs for both external dealerships and internal administration.
  • Blue Cross Blue Shield Of Arizona
    Instructional Designer
    Blue Cross Blue Shield Of Arizona Dec 2020 - Jun 2021
    Phoenix, Arizona, Us
    Leveraged Articulate Storyline 360 to develop and review Web-Based Trainings (WBTs). Successfully revamped 9 IPP Lessons, originally exported from PowerPoint to Captivate, by transforming them into editable text e-learnings. Updated outdated graphics, implemented layers to enhance screen readability, and established a new master template for upcoming projects like Guiding Care Basics, CM, UM. Collaborated with SMEs and team members on diverse projects, including Guiding Care Basics, Authorizations, and IPP.
  • Charles Schwab
    Sr. Instructional Designer
    Charles Schwab Aug 2019 - Jun 2020
    Westlake, Texas, Us
    Designed and delivered impactful ILTs in Word/PowerPoint and engaging WBTs using Articulate Storyline and 360. Facilitated employee learning on investment basics and utilization of investment/sales collection tools. Executed diverse projects, including the integration of MoneyGuide Pro into Salesforce, CCPA Data Rights, Fundamentals of Trading and Investing, Advisor Services, Charitable, SNAP (Social Media Program), and more. Ensured 508c compliance, conducting Peer Reviews and Functional Testing to meet ADA Accessibility Guidelines. Proficiently curated content in MyLXP, creating Channels, Groups, Journeys, Pathways, SmartCards, and managing the Admin panel.
  • American Express
    Sr. Instructional Designer
    American Express Jun 2018 - Aug 2019
    New York, Ny, Us
    Promoted to Senior Instructional Designer, collaborated with Learning Manager to lead and train a team of a dozen IDs in rebranding ILT/WBT materials with new logos, slogans, themes, templates, colors, and fonts. Shared valuable tips and tricks across varying skill levels of IDs to proactively address potential issues. Converted Storyline and Adobe Captivate WBTs to HTML5, exported SCORM, and meticulously uploaded them to the LMS. Conducted thorough reviews and testing, ensuring seamless transition to HTML5 on the LMS. Certified as Navigator Stage by Cornerstone Business Unit Learning Manager.
  • Paypal
    Instructional Designer
    Paypal Oct 2017 - Jun 2018
    San Jose, Ca, Us
    Collaborated with SMEs to develop e-learning content using PowerPoint, Adobe Captivate, and Articulate Storyline. Successfully introduced new training courses on Cornerstone LMS. Managed Confluence pages for training documentation and facilitated weekly team meetings. Utilized WorkRamp for efficient onboarding processes under Global Learning initiatives.
  • Jpmorgan Chase & Co.
    Technical Writer
    Jpmorgan Chase & Co. Aug 2017 - Sep 2017
    New York, Ny, Us
    Short-term project to convert technical manuals. I created a workflow on the conversion from Dreamweaver website format to import then format in Word and/or RoboHelp. Ensuring seamless accessibility and user-friendly documentation.
  • Arizona State University
    Instructional Designer
    Arizona State University Jan 2016 - Jun 2016
    Tempe, Az, Us
    Instructional Designer in the OKED research department. Designed a scenario-based module in Adobe Captivate. Its objective was to aid in the use of the research tools for researchers, students, and staff.
  • Northern Arizona University
    Sr. Instructional Designer
    Northern Arizona University Aug 2015 - Jan 2016
    Flagstaff, Arizona, Us
    Collaborated with a team comprising a graphic designer and multimedia designer to develop instructional materials for HR and staff. Spearheaded the design of a scenario-based training using Adobe Captivate and Audition. Concurrently pursued professional development through NAU's Education Technology Graduate program.
  • Leslie'S Pool Corporate Office
    Instructional Designer
    Leslie'S Pool Corporate Office Dec 2014 - May 2015
    Phoenix, Arizona, Us
    Developed job aids and diverse marketing collateral to support nationwide sales teams, reporting directly to the Vice President of Sales, who was a former Adobe Training student of mine.
  • Adobe
    Adobe Software Trainer
    Adobe Jan 2000 - Dec 2014
    San Jose, Ca, Us
    Recognized on the official Adobe Website as a distinguished Adobe Training Provider. Delivered comprehensive instruction in a diverse suite of Adobe software products, including Acrobat, FrameMaker, Illustrator, InDesign, Photoshop, and more. Contributed to companies' enhanced communication strategies by imparting valuable skills in print, web, and video production.
  • Adobe
    Application Engineer - Enterprise Solutions Group
    Adobe Jan 1997 - Jan 2000
    San Jose, Ca, Us
    Application Engineer - Enterprise Solutions Group | 1997-1998-Conducted on-site demos, lunch and learns, seminars, and trade shows across a 5-state territory.-Provided software application demonstrations and technical support to key customers.Marketing Support Representative | 1998-1999-Strategically facilitated the transition to online events to optimize resources and reduce travel expenses.-Pioneered planning and research efforts for virtual events during the organizational shift towards online platforms that you see today.
  • Globalorg
    Graphic, Web, Instructional Designer, Voiceover Artist, Content Developer.
    Globalorg Jan 1995 - Dec 2014
    Scottsdale, Us
    With over 20 years of professional experience, I launched my career by founding GlobalOrg, specializing in website design. This encompassed the development of online membership sites and Learning Management System (LMS) platforms using tools such as WordPress. These early endeavors set the stage for diverse roles, ranging from serving as an Application Engineer with Adobe to my current position as an Instructional Designer. My contributions span successful content development and eLearning initiatives, blending technical expertise with creative ingenuity, and showcasing a versatile skill set across various Adobe and Articulate tools.
  • Tyler Technologies
    Technical Writer/Instructional Designer
    Tyler Technologies Aug 2014 - Oct 2014
    Plano, Texas, Us
    Contributed to a company specializing in integrated software/technology services for the public sector, including cities, counties, states, and school districts. Developed Computer-Based Training (CBT) using Adobe Captivate, incorporated voice-overs with Adobe Audition, and created online help systems using RoboHelp.

Sandra Burns Skills

Adobe Acrobat Advertising Facebook Social Media Photoshop Social Networking Social Media Marketing Photography Graphic Design Online Marketing Email Marketing Indesign Dreamweaver Web Design Seo Brand Development Website Development Adobe Creative Suite Illustrator Graphics Web Development Multimedia Newsletters Instructional Design Microsoft Office Microsoft Word Marketing Communications Flash Wordpress Mac Publishing Digital Photography Creative Direction Typography Art Direction Powerpoint Brochures Layout Logo Design Posters Cms Premiere Pre Press Framemaker Fireworks Excel Word Production Mac Os X Retouching

Sandra Burns Education Details

  • Arizona State University
    Arizona State University
    Instructional Design And Technology
  • Stanford University Department Of Management Science & Engineering
    Stanford University Department Of Management Science & Engineering
    Stanford Engineering Everywhere (See) Courses
  • Arizona State University
    Arizona State University
    Asu Innovation Week+Quarter
  • Arizona State University
    Arizona State University
    Learning Management Site
  • Arizona State University
    Arizona State University
    Innovation Scholar Selected For The Asu+Gsv Summit
  • Northern Arizona University
    Northern Arizona University
    Educational/Instructional Media Design
  • Governors State University
    Governors State University
    International Marketing And Business
  • Prairie State College
    Prairie State College
    Graphic Design
  • Harper College
    Harper College
    Fashion Merchandising

Frequently Asked Questions about Sandra Burns

What company does Sandra Burns work for?

Sandra Burns works for American Express

What is Sandra Burns's role at the current company?

Sandra Burns's current role is M.Ed., Graphic, Web, Instructional Designer, eLearning Content Developer, LMS Admin. AI Content Creator.

What is Sandra Burns's email address?

Sandra Burns's email address is it****@****ail.com

What is Sandra Burns's direct phone number?

Sandra Burns's direct phone number is (402) 935*****

What schools did Sandra Burns attend?

Sandra Burns attended Arizona State University, Stanford University Department Of Management Science & Engineering, Arizona State University, Arizona State University, Arizona State University, Northern Arizona University, Governors State University, Prairie State College, Harper College.

What are some of Sandra Burns's interests?

Sandra Burns has interest in Writing, Interior, Internet Explorer, Wordpress Plugins, Drupal (Cms), Restorative Yoga, Slideshare, Living More Sustainable, Lynda, Photography.

What skills is Sandra Burns known for?

Sandra Burns has skills like Adobe Acrobat, Advertising, Facebook, Social Media, Photoshop, Social Networking, Social Media Marketing, Photography, Graphic Design, Online Marketing, Email Marketing, Indesign.

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