Sandra Crandall Email and Phone Number

- Currently on leave of absence due to COVID-19 pandemic- Provide excellent service by answering continuous calls via telephone regarding updates onbaggage claim status.- Create claims thru NetTracer for delayed bags, as well as lost and missing items.- Utilize Smart Suite, NetTracer and Triangle systems to initiate searches to locate and explainbag status to customers.-Work as a team with Airport BSO offices and other JetBlue crewmembers to ensure customersare receiving the most update status on their baggage claims

- Managed cross-functional project teams to deliver new products to market on schedule- Developed and tracked project schedules

- Managed internal project schedules and motivated cross-functional teams for new product introductions to third party repair centers.- Tracked projects through lifecycle gates, analyzed critical paths, and identified project risks- Led a major project which our team successfully installed new equipment and software upgrades to all global repair sites.

Managed new product introduction project schedules, and sourced ingredients and logistics to enable company-wide cost savings.

Tracked internal budgets for all corporate projects, maintained project files, and prepared project status reports.

- Managed affinity marketing projects from inception to completion.- Developed and maintained client relationships serving as the liason between client and staff through project lifecycle

Prepared detailed equipment proposals for existing accounts and processed customer orders.