• Implemented and managed all aspects of the Lawson ERP/Financial System, including General Ledger, Accounts Payable, Fixed Asset, Cash Ledger and the following sub-ledgers:• Supply Chain (Order Entry, Purchase Orders, Inventory Control)• Daily recurring and one-time Billing of all domestic and international customers, located in 124 countries, which included multiple currencies, assessment of US and Canadian Sales Tax via Vertex and VAT in Europe/Australia.• Daily Accounts Receivable statementing and payment processing, which included automated and PCI compliant credit card processing/settlement via Visa/CyberSource.• Designed and managed all interfaces, both internal and external in multiple formats, including customer data to/from CRM and OE, as well as, GL, BL and AR interfaces to Oracle Financials.• Served as Oracle database administrator covering fixes/upgrades/migrations.in three tier DB structure (Dev, Test and Production)• Handled all SDLC aspects in relationship to Lawson, including patch fixes and version updates encompassing all test plans modules (unit, integration/system, functional, regression and acceptance)• Controlled all system modifications in order to improve functionality and performance for both customers and end-users, while adherence to company based change control/management.• Provided system and best practice business training / knowledge transfer to end-users, MIS staff and consultants.

Project Manager May 1997 - January 1998• Managed software projects for the Accounting Technology department, impacting the General Ledger, Accounts Payable, and Procurement systems.• Responsible for balancing scope, time, cost, and quality, from project initiation through project post-review.• Produced project documentation including the Project Plan, Project Charter, Level of Effort, Cost Benefit Analysis, and Time Schedule (Gantt Chart).• Established departmental Project Life Cycle methodology and Roles and Responsibilities.• Supervised department Business/QA Analysts.• Projects undertaken:• Selection of new client-server based financial software system (vendors were PeopleSoft, SAP and Oracle Financials). • Creation and implementation of in-house Bank Reconciliation system.• Automation of interface from Loan Origination system to General Ledger.Senior Business Analyst March 1996 - May 1997• Responsible for analysis, documentation and roll out of technical business solutions.• Produced Business and Software Requirements, encompassing operational and functional specifications, for the Accounting and Finance departments.• In addition to daily support activities, projects included a Financial Loan Audit system, Loan Boarding Reconciliation, State Compliance reporting, and establishing company-wide analysis methodology and standards.

• Implemented, maintained and supported mortgage loan database system for corporate headquarters, including all internal divisions and branch locations across the US. • Designed and developed centralized loan database, including project planning, change management and problem reporting/resolution tracking.• System administration included supervision of Mortgage System Support, remote location communication uplinks, file transfers and upgrades. • Other facets involved electronic interfacing, data analysis/integrity testing, documentation, and Netware user maintenance. • Trained 100+ users on database/software applications.

LAN System Coordinator October 1989 - February 1992• Responsible for replacement of front-end mortgage origination software system, implemented FiTech loan system, installed local area network software (Netware) for entire bank, modified software to meet company requirements, and trained 40+ users.• Designed and developed multi-family/commercial loan origination database.• Maintained all network software applications to meet departmental needs.Secondary Marketing Manager December 1988 - February 1992• Handled commitment tracking of Secondary Market conduits including pipeline management with limited hedging. Oversaw portfolio packaging and agreement legalities on bulk loan sales. • Formulated daily rate pricing structure on mortgage products and established rate lock procedures/guidelines for all home office and branch activities. • Supervised Secondary Marketing Assistants.Investor Reporting Administrator May 1987 - December 1988• Processed computerized reporting and payables to national private investors of detailed collections.• Initiated interest income accrual audit of both sold and portfolio loans.• Servicing department liaison with McCracken Computer Systems.