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Sandra Davidson Email & Phone Number

Call Center Manager at Pegasus Solutions
Location: Fresno, California, United States 11 work roles 2 schools
1 work email found @genesys.com 2 phones found area 215 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 2 phones

Work email s****@genesys.com
Direct phone (215) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Pegasus Solutions
Role
Call Center Manager
Location
Fresno, California, United States

Who is Sandra Davidson? Overview

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Quick answer

Sandra Davidson is listed as Call Center Manager at Pegasus Solutions, based in Fresno, California, United States. AeroLeads shows a work email signal at genesys.com, phone signal with area code 215, and a matched LinkedIn profile for Sandra Davidson.

Sandra Davidson previously worked as Project Manager/Executive Assistant at The Crone Law Group, P.C. and Project Manager at Freelance. Sandra Davidson holds Ba, English, Education, Theology from Dublin City University.

Company email context

Email format at Pegasus Solutions

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{first}.{last}@genesys.com
86% confidence

AeroLeads found 1 current-domain work email signal for Sandra Davidson. Compare company email patterns before reaching out.

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Profile bio

About Sandra Davidson

I am an energized and focused CX specialist with international B2B and B2C contact center and CX delivery experience. Most recently bringing my talent and experience to customer success and partner success for Genesys (The leader in Experience as a Service [XaaS]) their customers, and partners.Having held senior positions in contact centers in Europe and across the USA. I Joined Genesys (Interactive Intelligence) in 2015 hoping that my expertise could help customers using the Genesys solutions reach higher levels of customer satisfaction along with achieving their business KPIs. I currently hold a newly created position of Partner Services Director, focused on helping Genesys Partners achieve greater value for their customers through using Genesys Professional Services to complement the services they bring to their customers. The goal being speedier time to value for customers while freeing our partners to focus on their key strengths and core-business areas. Building on my contact-center background and previous customer success management and partner advisor roles, I'm now trusted by key partners to collaborate on achieving business outcomes.In my previous role as Principal Partner Success Manager, I was the recipient of the North American Team Partner Success Champion Award 2020, and Presidents Club Recipient 2019 for my Genesys Advisor achievements. Focused, innovative and passionate, I bring my years of operational and strategic leadership experience to my role. Served on the board of IARE as Treasurer and Vice President and was a founding board-member of HEDNA. I've enjoyed sharing my expertise as an invited leader at industry conferences conventions and webcasts. I was awarded “Thought-Leader of the Year" by Frost & Sullivan at their 2009 Customer-Contact West Summit.Specialties: Customer Success and Partner Success Management, Genesys PureConnect and Genesys Cloud, Contact Center Cloud Systems, Contact-Center Unified Communications and Collaboration Software, Leadership, Team building, Marketing Collaboration, Contact Center Outsourcing, Organizational Optimization, Union negotiations, Change Management, Customer Focus, Knowledge-base and E-Learning in Contact Center Environments.Genesys, the world’s #1 Customer Experience Platform, empowers companies to create exceptional omnichannel experiences, journeys and relationships. For over 25 years, we have put the customer at the center of all we do, and we passionately believe that great customer engagement drives great business outcomes.Read more at: http://www.genesys.com/

Current workplace

Sandra Davidson's current company

Company context helps verify the profile and gives searchers a useful next step.

Pegasus Solutions
Pegasus Solutions
Call Center Manager
Fresno, CA, US
Website
pegs.com
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Company profile
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11 roles · 27 years

Sandra Davidson work experience

A career timeline built from the work history available for this profile.

Project Manager

Current
Freelance
Nov 2022 - Present

Partner Services Director

Genesys

Menlo Park, CA, US

Aug 2021 - Oct 2022

Principle Partner Success Manager

Genesys

Menlo Park, CA, US

Manage post-sales relationships with strategic partner accounts. Work with their leadership teams in trust-based engagement to enable their organizations to achieve end-customer success by leveraging Genesys resources, process and tools; resulting in increased revenue, renewals and CSAT results. Through strong account-team collaboration, product and.

Apr 2019 - Sep 2021

Advisor - Senior Customer Success Manager

Genesys

Menlo Park, CA, US

Trusted Adviser of customers that want to drive revenue, reduce costs, increase profitability, improve customer and employee experience, and ensure they are using technology that provides what they need while meeting their regulatory and compliance needs.

Apr 2018 - Apr 2019

Senior Customer Success Manager

Genesys

Menlo Park, CA, US

Helping our customers achieve success through adaption of PureEngage, PureConnect and PureCloud.

Dec 2016 - Apr 2019

Client Account Manager

Interactive Intelligence

Indianapolis, Indiana, US

Interactive Intelligence Group Inc. (Nasdaq: ININ) is a global provider of customer engagement and unified communications and collaboration software and cloud services that help businesses improve service, increase productivity and reduce costs. Responsible for customer delight by ensuring we are exceeding client expectations; focusing on retention and.

Sep 2015 - Dec 2016

Director Of Reservations

Delaware North Companies

Buffalo, NY, US

  • Responsible for the sales contact center, and oversight of remote sites, partnering with sales and marketing teams to increase revenue and occupancy levels for hotels
  • Introduced and implemented new cloud-based technologies including new contact-management, workforce-management, knowledgebase and central-reservation systems that supported improved performance and efficiencies
  • Achieved decrease in cost as a percentage of revenue booked from 5.3% in 2008 to 3.1% in 2014 by increasing agent sales conversion performance 4 percentage points, decreasing costs and increasing revenue booked by 47%
  • Developed new recruitment and training processes taking advantage of validated job-suitability testing, and setting up e-learning to improve associate performance and efficiencies: decreasing voluntary turnover by 60%.
  • Negotiated two successful Union Collective Bargaining Agreements
Aug 2006 - Sep 2015

Call Center Manager

Pegasus Solutions

New York, New York, US

  • When the company was challenged with meeting the expectations in sales and service of five and six star hotels, I was hired to run the call center for multiple upscale hotel accounts including Leading Hotels of the.
1999 - 2002 ~3 yrs

Regional Director Sales, Marketing And Contact Center

Resinter/Accor

Issy-les-Moulineaux, Paris Region, FR

Accor International 1988 to 1999New York, and London, UKThe world’s leading hotel operator including the brands Sofitel, Novotel, Mercure, and Ibis.Held variousleadership positions in sales, call-centers, and distribution including:· Regional Director of International Sales· Director of Travel Agency Sales· Regional Director of Reservations, North America.

Mar 1988 - Jun 1996
Team & coworkers

Colleagues at Pegasus Solutions

Other employees you can reach at pegs.com. View company contacts →

JT John Thomas John Thomas Colleague at Pegasus SolutionsKingston, Kingston, Jamaica, Jamaica View → DS Darleen Sargent Darleen Sargent Colleague at Pegasus SolutionsPhoenix, Arizona, United States, United States View → SN Sandeep Nandigam Sandeep Nandigam Colleague at Pegasus SolutionsHyderabad, Telangana, India, India View → AK Asim Konai Asim Konai Colleague at Pegasus SolutionsBasanti, West Bengal, India, India View → DL Debbie Lewis Debbie Lewis Colleague at Pegasus SolutionsWaldwick, New Jersey, United States, United States View → LP Luiz Paulo Luiz Paulo Colleague at Pegasus SolutionsFortaleza, Ceará, Brazil, Brazil View → GM Gabriela Michalczuk Gabriela Michalczuk Colleague at Pegasus SolutionsWarsaw, Mazowieckie, Poland, Poland View → LS Lisa Snowell Lisa Snowell Colleague at Pegasus SolutionsScottsdale, Arizona, United States, United States View → ST Sue Thiebes Sue Thiebes Colleague at Pegasus SolutionsScottsdale, Arizona, United States, United States View → AD Alexe Dragos Alexe Dragos Colleague at Pegasus SolutionsRomania, Romania View →
2 education records

Sandra Davidson education

Ba, English, Education, Theology

Dublin City University

Secondary School, High School/Secondary Diplomas And Certificates

St. Louis. Dublin
FAQ

Frequently asked questions about Sandra Davidson

Quick answers generated from the profile data available on this page.

What company does Sandra Davidson work for?

Sandra Davidson works for Pegasus Solutions.

What is Sandra Davidson's role at Pegasus Solutions?

Sandra Davidson is listed as Call Center Manager at Pegasus Solutions.

What is Sandra Davidson's email address?

AeroLeads has found 1 work email signal at @genesys.com for Sandra Davidson at Pegasus Solutions.

What is Sandra Davidson's phone number?

AeroLeads has found 2 phone signal(s) with area code 215 for Sandra Davidson at Pegasus Solutions.

Where is Sandra Davidson based?

Sandra Davidson is based in Fresno, California, United States while working with Pegasus Solutions.

What companies has Sandra Davidson worked for?

Sandra Davidson has worked for Pegasus Solutions, The Crone Law Group, P.C., Freelance, Genesys, and Interactive Intelligence.

Who are Sandra Davidson's colleagues at Pegasus Solutions?

Sandra Davidson's colleagues at Pegasus Solutions include John Thomas, Darleen Sargent, Sandeep Nandigam, Asim Konai, and Debbie Lewis.

How can I contact Sandra Davidson?

You can use AeroLeads to view verified contact signals for Sandra Davidson at Pegasus Solutions, including work email, phone, and LinkedIn data when available.

What schools did Sandra Davidson attend?

Sandra Davidson holds Ba, English, Education, Theology from Dublin City University.

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