Sandra Debove Email & Phone Number

Montreal, Qc, Ca

Montreal, Qc, Ca

Irving, Texas, Us

Ashby-De-La-Zouch, Leicestershire, Gb

I participate in the department strategies, act as the forecasting subject matter expert and oversee financial management including revenue planning, costing margins & profits. I lead and empower the team of customer service representatives and client-facing coordinator teams and I oversee the daily operations of fulfillment programs including transportation, warehousing, systems, data & compliance. Along with the Operations Director I develop procedures & enforce Good Manufacturing Practices and compliance of QA SOPs in an evolving regulatory environment; liaise with clients to address concerns, resolve issues, and implement changes accordingly.Some key achievements in this role are: ► Quarterly client business reviews which increased contract renewal rate ► Training & mentorship program for the team which delivers outstanding customer service► Partnered with team of analysts to develop a customized forecast model in order for clients to manage product inventory & budgets► Implemented continuous improvement programs and KPI tracking to enact enhancements in efficiency & quality

Ashby-De-La-Zouch, Leicestershire, Gb

Led a 7-figure business unit, offering shipments to Healthcare Professionals across Canada and participated in the optimization of the company database its development towards a separate business unit. Also responsible for many other aspects including developing SOPs to ensure compliance with Health Canada regulations, tracking industry trends and competitor activities, leading monthly meetings with the sales team, developing marketing campaigns, producing catalogs, and assisting Business Development in client presentations & solutions pricing.Key achievements in this role include: ► Undertook the mandate to augment electronic orders and reached corporate goals► Spearheaded the development of an application and modernized the transactional website► Participated in the implementation of data outsourcing which increased service levels, and increased resource flexibility► Won the 2017 Ingenuity Ashfield CEO award for a major logistic and QA improvement

Ashby-De-La-Zouch, Leicestershire, Gb

Responsible for day-to-day operations & growth of long-term programs for assigned clients. Ensured the fulfillment of Service Level Agreements & timelines while continuously improving delivery, pro-actively identifying issues and implementing solutions. Managed client budgets, cycle allocations, invoicing and ensured inventory availability to maximize customer satisfaction for targeted Healthcare Professionals. These processes involved cross-functional engagement (Business Analysis, Finance, BD, QA & Compliance, Field Force, Call Center) and a constant liaison with 3PL partners & vendors.Key achievements in this role include: Developed a new forecast methodology that remediated the client’s issues related to frequent back orders, financial losses & poor customer service. The tool was then applied with other clients.

Sterling, Va, Us

• Deployed and developed marketing/sales communication programs for existing brand portfolio and 16 new gourmet food products launched across several channels of distribution, improving brand image and communication. • Developed comprehensive marketing plans to drive awareness, trial, and incremental sales at Giant retailer, resulting in a 200% sales increase and an distribution expansion from 3 stores to 15 stores within three months.• Directed agencies, designers, graphic artists and printers as well as managed photo shoots concepts to update and revitalize retail packaging lines, point of sale displays, website and related marketing collateral, resulting in incremental sales and improved sales at retailers by 15% over the previous year.• Coordinated new web strategy and design concepts for new website makeover plan, provided recommendations on social media tools, and Intranet tools for sales force to senior marketing manager. • Handled Project Manager position for product packaging development on the retail market.• Directed and developed comprehensive marketing strategy and tactical event planning for all domestic and international trade shows.• Managed marketing budgets for marketing collateral, web design and integrated communication programs. • Designed and placed ads in professional publications and designed marketing collateral to successfully create new leads.

Sterling, Va, Us

• Executed market research and prospection; Established rates and contracts• Developed and coordinated marketing initiatives, sales strategy and sales collateral• Performed sales and account management• Organized and managed training seminars, processed financial transactions (account payable, account receivable)• Coordinated and managed the shooting of educational videos for DVDs and website

Sterling, Va, Us

• Managed the local distribution center flow of goods: inventory, supply and delivery planning, driver’s schedule• Executed the sales support activities for the local sales representatives• Handled logistic and distribution administrative tasks

Boulogne Billancourt Cedex, Fr

Led continuous improvement programs on the internal logistics using Kaizen methodology:► Designed, performed and analyzed periodic quality and productivity audits.► led brainstorming workshops► Managed and coordinated improvements projects with groups of workers, managers and engineers, from scheduling to execution.Led communication and coordination between the production line unit and the internal logistics team.

Mater'S Degree In Supply Chain Management, International Business

Exchange Program, Business, Management, Marketing, And Related Support Services

Degree In Business Administration And Management