Sandra Wright, Csm, Sa Email & Phone Number

Minneapolis, Minnesota, United States

• Served as Assistant Agile Program Manager for the company’s new mobile app initiative with a first-year budget of $40MM, followed by another $37MM the second year• Created on-boarding process, and appointed primary lead on background checks, badge, network and software/tools access for 90 contract hires• Managed supplies and room set up for six teams consisting of over 200 people in three different states• Planned and coordinated in-person quarterly product planning sessions with over 100 attendees each time; responsible for JIRA ticket creation and follow up(s) on global risks and dependencies identified in the planning event.• Lead Release Readiness activities• Organized monthly Project Status report/deck creation with over 12 business lines under Omnichannel; selected to present Project Status specific to Mobile App Redesign to senior leadership for 12 consecutive months.• Member of Agile Practice team, with a specific focus on Program Excellence involving the creation, implementation and coaching of standards across existing and new Omnichannel programs to ensure consistency and success• Interim Scrum Master for .com Commercial B2B pages project Nov 2018 - Mar 2019 (5 months)• Interim Scrum Master and Program Manager for DIY Payments Nov 2020 - Jan 2021 (3 months)

• Responsible for Digiliti’s Consumer Core Product and Business Strategy standpoint• Identified and developed product enhancements and new product/feature opportunities for SaaS/cloud based solutions• Coordinated translation of customer requirements and feedback into effective online and mobile experiences• Worked with key business partners and application/software development teams to define project scope and goals, manage workflow, and write/drive user stories, QA and Agile sprint planning• Managed, maintained and communicated product roadmap and backlog to ensure overall alignment of company vision• Required participant in regular Scrum events; including daily scrum, sprint and release planning sessions, sprint reviews, and retrospectives.• Developed product pricing and monitored performance to ensure products were marketable and profitable• Served as business liaison and subject matter expert for customers, partners, and key stakeholders• Created and owned process, and supervised updates to + timely distribution of product and technology release notes, user manuals, system requirements, and API documentation for company’s suite of products• Conducted interviews and provided product demonstrations to customers, associates, and Board of Directors

• Estimated and executed projects on time and within defined scope and budget; clients included AmeriPride, Dominica, Brock White, and CertainTeed.• Managed a comprehensive website redesign with $1.2 million digital planning, strategy, and design budget for Fortune 500 company with five unique business divisions and a strong global presence• Contributed to and coordinated New Business/RFP efforts by internal routing and reviews, capturing edits, and ensuring appropriate responses within proposal due dates and deadlines• Projected and reported to Senior Management weekly bandwidth for internal resources• Presented project status and results to project sponsors• Secured and supervised external resources when needed; process entailed summarizing key project information and timeline, negotiating rate, completing legal documents, and ongoing communication through duration of project.

• Planned, scheduled and executed all stages of digital, print, email, social media, and promo video marketing projects for both national and international clients including Thermo King, Medtronic, Portero, Intel, Deluxe, Aerosim, mihealth, and Worldhotels• Determined requirements and led teams of internal resources and contractors in development, testing and implementation of digital initiatives requiring both Agile and Waterfall methodologies• Effectively worked with teams and functional managers to ensure relevant, timely and appropriate communication with clients• Monitored and articulated changes in project goals and scope• Resolved numerous project issues including staffing shortages, scheduling conflicts, scope creep and divergent business and user needs• Provided critical input on cost-to-completion financial projections. Monitored and reported on schedule and cost, margins and profitability.• Provided mentorship and assigned work to two supporting Project Managers

• Coordinated and implemented digital projects entailing website maintenance, rich media banner advertising, mobile advertising and social media campaigns for Subaru account• Secured resources and managed teams of various positions and skill levels• Ensured accuracy and completeness of project deliverables for internal and client reviews

• Contributed to strategic direction and executed promotional initiatives for Essentials, Grand Opening, and Grocery marketing campaigns• Project Manager for various mediums including direct and mass mail, run-of-press, digital, broadcast and out-of-home• Forecasted and managed budget performance including submission and communication of financial recaps• Partnered with Store Communications and Merchandise Planning departments to create and apply a process for communicating products on ad to new and existing stores• Responsible for vendor and agency management; including: relationship, contracts, planning and execution.• Facilitated training and business hand-offs to new Team Members• Recognized for demonstrating enthusiasm in the development and successful implementation of a universal campaign product grid• Member of Forecast Opportunities marketing committee and Target Corporation’s Hispanic Business Council

• Coordinated product turn-in and coupon submission process for execution of Essentials Direct Mail and Color Receipt Marketing campaigns• Managed vendor and merchant partnership in recreation of Packaging Request Forms to allow automated flow of information into new Packaging Element Database• Member of Cost Negotiations and Agreements marketing committee to implement a more efficient system for vendor income collection

• Initiated 70% of business through solicitation calls and letters• Created and sold debt restructuring plans, auto and home equity loans, and unsecured loan products• Developed new and ongoing relationships with clients• Coordinated and implemented new product sales training to a diverse audience• Functioned as multi-branch Spanish translator• Awarded region-wide Fast Track Rookie of the Month (August 2006)

Madrid Area, Spain

• Prepared lessons and assisted Spanish family with English conversational skills• Improved personal Spanish-speaking skills and broadened cultural knowledge through local and international travel

• Assisted with patient supervision and strategy formulation • Translated spoken and written English/Spanish languages• Maintained high level of ethical behavior and confidentiality of information

• Acted as brand manager by assuring web products complied with industry and internal guidelines• Evaluated overall functionality, legibility and quality of new and modified consumer online platforms and solutions• Translated websites from English to Spanish• Received, prioritized, and fulfilled internal work requests for printed materials

• Performed housekeeping and cleaning activities within well established guidelines and assigned areas• Proficient in using various cleaning chemicals and equipment• Developed and executed in-house Spanish training sessions for employees engaged in the care of Spanish-speaking patients