Sandra Wright, Csm, Sa Email & Phone Number

Minneapolis, Minnesota, United States

• Served as Assistant Agile Program Manager for the company’s new mobile app initiative with a first-year budget of $40MM, followed by another $37MM the second year
• Created on-boarding process, and appointed primary lead on background checks, badge, network and software/tools access for 90 contract hires
• Managed supplies and room set up for six teams consisting of over 200 people in three different states
• Planned and coordinated in-person quarterly product planning sessions with over 100 attendees each time; responsible for JIRA ticket creation and follow up(s) on global risks and dependencies identified in the planning.
• Lead Release Readiness activities
• Organized monthly Project Status report/deck creation with over 12 business lines under Omnichannel; selected to present Project Status specific to Mobile App Redesign to senior leadership for 12 consecutive months.

• Responsible for Digiliti’s Consumer Core Product and Business Strategy standpoint
• Identified and developed product enhancements and new product/feature opportunities for SaaS/cloud based solutions
• Coordinated translation of customer requirements and feedback into effective online and mobile experiences
• Worked with key business partners and application/software development teams to define project scope and goals, manage workflow, and write/drive user stories, QA and Agile sprint planning
• Managed, maintained and communicated product roadmap and backlog to ensure overall alignment of company vision
• Required participant in regular Scrum events; including daily scrum, sprint and release planning sessions, sprint reviews, and retrospectives.

• Estimated and executed projects on time and within defined scope and budget; clients included AmeriPride, Dominica, Brock White, and CertainTeed.
• Managed a comprehensive website redesign with $1.2 million digital planning, strategy, and design budget for Fortune 500 company with five unique business divisions and a strong global presence
• Contributed to and coordinated New Business/RFP efforts by internal routing and reviews, capturing edits, and ensuring appropriate responses within proposal due dates and deadlines
• Projected and reported to Senior Management weekly bandwidth for internal resources
• Presented project status and results to project sponsors
• Secured and supervised external resources when needed; process entailed summarizing key project information and timeline, negotiating rate, completing legal documents, and ongoing communication through duration of.

• Planned, scheduled and executed all stages of digital, print, email, social media, and promo video marketing projects for both national and international clients including Thermo King, Medtronic, Portero, Intel.
• Determined requirements and led teams of internal resources and contractors in development, testing and implementation of digital initiatives requiring both Agile and Waterfall methodologies
• Effectively worked with teams and functional managers to ensure relevant, timely and appropriate communication with clients
• Monitored and articulated changes in project goals and scope
• Resolved numerous project issues including staffing shortages, scheduling conflicts, scope creep and divergent business and user needs
• Provided critical input on cost-to-completion financial projections. Monitored and reported on schedule and cost, margins and profitability.

• Coordinated and implemented digital projects entailing website maintenance, rich media banner advertising, mobile advertising and social media campaigns for Subaru account
• Secured resources and managed teams of various positions and skill levels
• Ensured accuracy and completeness of project deliverables for internal and client reviews

• Contributed to strategic direction and executed promotional initiatives for Essentials, Grand Opening, and Grocery marketing campaigns
• Project Manager for various mediums including direct and mass mail, run-of-press, digital, broadcast and out-of-home
• Forecasted and managed budget performance including submission and communication of financial recaps
• Partnered with Store Communications and Merchandise Planning departments to create and apply a process for communicating products on ad to new and existing stores
• Responsible for vendor and agency management; including: relationship, contracts, planning and execution.
• Facilitated training and business hand-offs to new Team Members

• Coordinated product turn-in and coupon submission process for execution of Essentials Direct Mail and Color Receipt Marketing campaigns
• Managed vendor and merchant partnership in recreation of Packaging Request Forms to allow automated flow of information into new Packaging Element Database
• Member of Cost Negotiations and Agreements marketing committee to implement a more efficient system for vendor income collection

• Initiated 70% of business through solicitation calls and letters
• Created and sold debt restructuring plans, auto and home equity loans, and unsecured loan products
• Developed new and ongoing relationships with clients
• Coordinated and implemented new product sales training to a diverse audience
• Functioned as multi-branch Spanish translator
• Awarded region-wide Fast Track Rookie of the Month (August 2006)

Madrid Area, Spain

• Prepared lessons and assisted Spanish family with English conversational skills
• Improved personal Spanish-speaking skills and broadened cultural knowledge through local and international travel

• Assisted with patient supervision and strategy formulation
• Translated spoken and written English/Spanish languages
• Maintained high level of ethical behavior and confidentiality of information

• Acted as brand manager by assuring web products complied with industry and internal guidelines
• Evaluated overall functionality, legibility and quality of new and modified consumer online platforms and solutions
• Translated websites from English to Spanish
• Received, prioritized, and fulfilled internal work requests for printed materials

• Performed housekeeping and cleaning activities within well established guidelines and assigned areas
• Proficient in using various cleaning chemicals and equipment
• Developed and executed in-house Spanish training sessions for employees engaged in the care of Spanish-speaking patients