● Demonstrated expertise in receiving as well as sorting packages according to destinations.● Competent in directing items/mails according to established routing schemes.● Qualified to bundle, label, and route sorted mail while ensuring timeliness.

File correspondence, invoices, receipts. Locate files and retrieves files when requested. Create, process and maintain file records as per customer specifications and code each numerically, alphabetically, by subject matter (codifies). Update medical information for clients to present to opposing counsel.. Streamlined the filing process by implementing cloud imaging to save time on requesting or searching for the physical document.. Maintained accuracy, authenticity and legality of the documents while scanning, converting, and storing documents . Addressing request from departmental heads and sending files through emails.. Introduced innovative ideas to effectively manage document by using specific code names along with the client’s name when saving the pleadings and other court documents online.. Research client files for partner attorneys.

• Coordinated inventory, processing and dissemination of data related to Bookstore purchases and sales to customers• Reviewed, evaluated and coordinated new procedures in the bookstore policies and procedures manual.• Generated computerized purchase orders and store supply orders.• Oversaw the maintenance and repair of office equipment.• Scheduled, trained, and supervised efficiently sixty to eighty bookstore volunteers. • Maintained effectiveness of work and managed all customer issues and refunds. • Performed outreach services and special services for the church events.• Maintained internal control of cash handling procedures to ensure minimum exposure to mistakes or misappropriation.• Oversaw the budget for the bookstore.

Serve as liaison between clients and management and other duties as assigned• Perform clerical functions such as managing correspondence, filing tax forms/records and scheduling appointments• Greet clients, update account information, answer inbound calls and maintain a pleasant atmosphere • Compile financial reports pertaining to cash receipts, expenditures, profit and loss

• Provided outstanding customer service• Conducted appropriate transactions • Received checking and savings deposits: verified cash and endorsement, obtained proper identification for cash back and issued receipts of deposit• Accepted loan payments: validated payment amount and issued receipts• Cashed checks: verified approval, collected proper identification, and ensured validity• Cross-sold bank products and services• Assisted with balancing ATMs and processed deposits made through the 24-hour deposit service• Prioritized and made on-the-spot decisions concerning customer transactions, weighing customer satisfaction issues with bank exposure to loss or fraud

• Complied with all department and military procedures and regulations.• Created daily sales targets in order to build and maintain business.• Processed loan applications, analyze credit reports by utilizing Daybreak (loan application system), in order to process each client.• Assisted customers in opening new accounts, updated current accounts and closed accounts.• Maintained account and service origination and maintenance.

• Assisted in driving sales profitability by delivering merchandise to Exchange customers in a timely, efficient and cost-effective manner. • Reordered merchandise, logged daily shipped and received orders. • Organized store merchandise racks by size, style and color to promote visually appealing environment.• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges. • Computed accurate sales prices for purchase transactions Follow all bank policies and procedures.