Sandra Eisenberg Email & Phone Number

Altamonte Springs, Fl, Us

Kalibrate Blockchain is developing its voice and smell biomarker App to create better signals that can flatten the curve to end the pandemic and get us back to business. COVID-19 is largely a respiratory infection. Smell and voice machinery are entailed within the respiratory track. It’s not surprising that these are sensitive detectors of COVID-19. The BioDrop app records the sound of voice and sense of smell to biomarkers that are associated with COVID-19 and respiratory, neurological and neuromuscular pathologies. This identifies who may be a transmitter of the disease before they even show symptoms. Businesses requiring use of the app can reopen venues to full capacity safely and with confidence -- no more social distancing needed. We need to get back to normal -- back to business and BioDrop lets us do that.

1. Sell and support nationwide computer service projects, subcontracting to AT&T, NCR and Verizon2.Translating business jargon into plain, concise and clear English3. Problem Analysis - understanding real-world problems finding solutions to meet those needs4. Champion Product Vision - (product manager / business analyst)Also technical writing of healthcare risk management technical documentation, UML / ERD with TOAD, Oracle SDDC, online policies, SOWs (scope of work) and end user documentation using SnagIt, and Microsoft Office (including Visio, Project and PowerPoint). Create and support client retention strategies for existing customer base. Cross sold networking services to increase revenue by $427,000 at Apple. Consistently "exceeded expectations" and ranked highest in performance. Also project managed nationwide IT projects including a national network upgrade for all the Apple stores nationwide and infrastructure upgrade nationwide for WalMart.

Munich, De

Turn the Siemens / UCF relationship (which was negative and at risk) to a $500,000 new voice / data network solution for the medical school and sports arena. Direct and indirect sales management for SEN, using SPIN Selling customer relationship models.Expanded product line penetration including VoIP, unified communications, biometrics and contact center solutions and PLM (product lifecycle management) at Ruth’s Chris Restaurant, University of Central Florida ($450,000 converged PBX / VoiP, contact center and unified communications solution).

• Developed an entire new SEO (search engine optimization) plan for HealthMagic (first online EHR / EMR site);• Product management oversight of Citrix Metaframe XP software targeted at schools to extend the life of older, multi-platform computers in conjunction with inexpensive, thin-client terminals, thereby reducing the costs;• Created and implemented an online brand management plan for Anaheim Storm sports team;• Greatly increased organic rankings for ClickGarden using SEO and organic internet marketing techniques;• Product lifecycle direction (product management) for Maxnet, total life cycle responsibility (virtual product management)• All marketing for one of Sprint’s largest dealers in the States (Walsh Wireless)• Product lifecycle direction consulting to Microsoft Dynamics CRM for SaaS model• Establish marketing standards for Paradyne, Adventist Health Systems Sunbelt and others

Morristown, New Jersey, Us

Hired to move focus from point solutions to a modular “plug and play” set of contact center CRM applications. Established the CRM indirect channel (Systems Integrators and ISVs), and rapidly assumed overall strategy. Delivered significant CRM joint “go to market” solutions with partners including Siebel, Accenture and EDS increasing partner revenues by 314% in six months. Developed partner certification, training programs, demo centers and software, webinars, and partner portals to sell joint go-to-markets integrating Avaya CRM, CTI and IVR software and hardware with the partner’s software and professional services.Generated $18 million with EDS in six months (over $0 revenue the previous year); Established a joint CRM solution with Accenture (CRM in a Box) to develop a new business line, targeting clients with small volume CRM needs.

Atlanta, Georgia, Us

Responsible for industry specific data warehouse solutions (airline data warehouse used by Delta and Continental, retail data warehouse used by Wal-Mart, telecom solution used by Bell South now AT&T, etc.). In the position directed a full range of strategic business planning, corporate development and M&A activities and spearhead campaigns for launching all CRM and web-based products. Created strategic business development and roll-out plans based on competitive/industry analysis and market intelligence. Managed a $6 million budget for the Microsoft partnership, $11 million for all others and 8 direct employees (40 cross-functional) identified global business partners (Microsoft, Siebel, AMDOCs, etc.) and structured/negotiated acquisitions and projects (ranging from $1.2 million to $250 million) to expand market share, enhance product portfolio and gain competitive advantages.

Atlanta, Georgia, Us

AT&T spun off NCR (now Teradata) so company name changed, not the job. Owned life cycle (cradle to grave) for product planning and product marketing of various product sets including the $100 million StarServer FT (fault tolerant) computer running most Telecom OSS / BSS software, CRM data warehouse industry solutions for Bell South, Wal-Mart, Delta and Continental Airlines among others and risk managmeent / fraud software.

Dallas, Tx, Us

Responsible for developing re-usable CRM industry specific data warehouse solutions, improving margins from 27% (customer warehouses) to 70% and above margins through starter kits for the service organization (knowledge management of lesser intellectual property, too). Directed a team to seven to "Exceeds Expectations" ratings for delivering five industry specific CRM data warehouse solutions early (up to 18 months early) and below budget (one $25.5 million under budget); Telecom CRM Data warehouse Kit: Customer loyalty for wireless and wireline accounts based on network capacity (sold to Bell South, British Telecom, Deutsche Telecom, Verizon and others); Delivered CRM solutions focusing on customer loyalty and retention for other industries including Retail (Wal-Mart), Financial, Insurance, Energy and Manufacturing.

Atlanta, Georgia, Us

In charge of overall sales management for the State of Florida team. Hired, trained and supervised regional sales reps, systems consultants, financial analyst and clerk; developed corporate sales strategies and guidelines to take a low producing office to #2 in the country in six months. Responsibility of over 15 person office with $18 million in annual recurring revenue, license fees and professional services. Grew revenue from $8.4 million in 1992 to $25 million in 1993. Won the PC business at HRS (now DCF) selling over 10,000 units at $2500 per; Sold high speed item processing system with imaging to Department of Revenue for a new sale of $2.5 million in hardware and software; Underbid Cisco on Cisco routers and acquired WAN contracts at numerous state agencies.

Dallas, Tx, Us

#1 or #2 in sales the Southern Region for AT&T, top 10% nationwide and first woman to win the national sales award. Always above quota $1.5 million quota by 20 to 1000%. Sold and installed over fifteen call centers integrating telemarketing sales and service agent software (Brock and Edge) with Definity PBXs, Conversant IVR and predictive dialing, etc. First woman to win the national sales award for $23 million outbound collections call system for American Express (quota was $1.5 million);

History And Literature

Pmc, Marketing

Certification, Crm For Busienss Improvement

Certifications, Voice And Data Networking, Unix, Sales Techniques, Quality Improvement

Graduate Studies, Computer/Information Technology Administration And Management

Bfa, Theatre Arts