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Preparation of the AEO S application for certification for various logistics locations / Support and successful implementation of the project "Refund of paid customs duties" / Recruitment of working students for various projects as well as professional responsibility / Responsibility for customs reporting based on Visual Basic / Implementation of export procedures to third countries in compliance with relevant foreign trade legislation / Design and implementation of an internal Wikipedia for… Show more Preparation of the AEO S application for certification for various logistics locations / Support and successful implementation of the project "Refund of paid customs duties" / Recruitment of working students for various projects as well as professional responsibility / Responsibility for customs reporting based on Visual Basic / Implementation of export procedures to third countries in compliance with relevant foreign trade legislation / Design and implementation of an internal Wikipedia for process documentation // Successes: Development of an Excel-based solution for the refund of paid customs duties resulting in a refund of several million p. a. / Internal award: Project of the month "Operations Hall of Fame" Show less

Further development of reports (KPI overview of buying operations) / Support and maintenance of all KPIs for the SCM area in the KPI Wiki / Optimization and expansion of the supplier returns process incl. support for the buying, accounting, logistics departments / Development and maintenance of comprehensive reports and conversion to visual basic / Support for JIRA projects incl. providing filters and dashboards / ongoing optimization of the master data management process (SDM) / preparation… Show more Further development of reports (KPI overview of buying operations) / Support and maintenance of all KPIs for the SCM area in the KPI Wiki / Optimization and expansion of the supplier returns process incl. support for the buying, accounting, logistics departments / Development and maintenance of comprehensive reports and conversion to visual basic / Support for JIRA projects incl. providing filters and dashboards / ongoing optimization of the master data management process (SDM) / preparation and implementation of training courses // Successes: reduction of sources of mistakes and increase of efficiency in handling the SDM by process documentation in Wiki and creating instructional videos (tutorials) Show less

Project management with the support of JIRA / Continuous development of the master data process / Creation of SOPs for master data management in the internal Wikipedia / Development and responsibility for master data management reporting and training of all users including the creation of manuals / Responsibility for the supplier returns process

Article creation in ERP and clarification of blocked stock cases

Order processing for specialized trade, wholesale and direct sales / Implementation of product catalogs in cooperation with photo studio and media agency / Cooperation in marketing, support of homepage, product photos and news

Responsible for general inquiries and customer complaints / support of the quality management in complaint handling