Sandra Garrido Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

• Requirement Gathering and Business Analysis:Creating user stories, translating client requirements into actionable tasks within Salesforce.Conducted thorough client requirement sessions and analyses, ensuring alignment between Salesforce solutions and business objectives.• Salesforce Configuration and Customisation:Utilised user stories to lead significant customisation in Salesforce, involving object configurations, field adjustments, and workflow enhancements tailored to specific business needs.Identified and proposed solutions to address process inefficiencies within Salesforce, aiming to streamline operations and increase productivity.• Data Management and Maintenance:Managed and maintained data within Salesforce, employing expertise in data modeling, migration, and data cleansing to sustain accuracy and consistency for informed decision-making.• User Training, Support, and Communication:Provided consistent support, contributing to the successful adoption of Salesforce solutions.Leveraged robust communication skills in interacting with stakeholders, gathering requirements, presenting solutions, and facilitating user training sessions.• Salesforce Administration and Project Management:Took a lead role in managing Salesforce implementation projects, ensuring adherence to timelines, budgets, and deliverables through proficient project management methodologies. Incorporated user stories in project planning to drive successful outcomes.

Barcelona, Catalonia, Spain

Paris Area, France

• Facilitation of Requirements Gathering Workshops:Assisted in orchestrating requirements gathering workshops, supporting the validation of scope, defining timelines, and contributing to budget management—experiences relevant for junior/mid-level involvement in discovery sessions and project scoping in Salesforce engagements.• Effective Communication and Coordination:Collaborated with technical teams, ensuring coordinated deliverables—a foundational skill vital for collaborating with cross-functional teams and stakeholders in Salesforce implementations at a mid-level capacity.• Client Relationship Management and Follow-Up:Engaged in regular client follow-ups, contributing to updating and coordinating deliverables—a role that involves contributing to client relationships and ensuring satisfaction in Salesforce consulting engagements at a junior/mid-level role.• Data Extraction, Analysis, and Visualisation:Supported in data extraction, analysis, and basic visualisation to derive marketing insights and KPIs—an entry to mid-level exposure transferrable to utilising Salesforce Analytics for data-driven decision-making.• Data Analysis Tools Proficiency:Demonstrated familiarity with data analysis tools such as COSI analytics, Microsoft package, Harmonie, and Tableau at a junior/mid-level capacity—skills that align with leveraging Salesforce's reporting and analytics capabilities.• Project Coordination and Management:Contributed to project coordination involving clients, internal teams, and providers—gaining foundational experience applicable to junior/mid-level oversight in Salesforce project lifecycles and delivery management.

Kidlington

• CRM Familiarization and Basic Usage:Gained exposure to CRM functionalities, primarily focusing on Accounts, Contacts management, and basic Sales Pipeline tracking, familiarizing myself with fundamental CRM operations.• Support in Market Research and Website Analysis:Assisted in market research initiatives and contributed to basic website analysis tasks, gaining foundational experience in gathering business insights.• Assistance in Marketing Coordination:Supported Social Media planning, assisted in offline marketing efforts, and contributed to content creation tasks, providing assistance in marketing coordination activities.• Aid in Email Marketing Planning and Execution:Contributed to Email marketing campaigns using platforms like MailChimp, Godeliver, ContentCal, and Tawk.to, assisting in planning and basic execution of email marketing strategies.

Oxford, United Kingdom

• Data-Driven Commercial Analysis for Sales Growth:Conducted comprehensive commercial analysis resulting in merchandise adjustments that led to a remarkable sales increase, achieving a peak sales week with a +500% growth compared to the previous year.• Establishment of Efficient Guidelines and Policies:Achieved an impressive in-store year score of 93/100 by implementing meticulous merchandise guidelines and robust policies and procedures, ensuring operational excellence and adherence to industry best practices.• Region's Key Performance Indicators (KPIs) Enhancement:Elevated the performance of the region by achieving outstanding results in 2 out of 15 critical Key Performance Indicators (KPIs), showcasing an ability to focus on core metrics and drive improvement in targeted areas.• Effective Performance Management and Training:Successfully managed and trained an 8-person team, focusing on performance enhancement strategies and fostering a high-retention environment.

Oxford, United Kingdom

Oxford, Reino Unido

Pesaro, Marches, Italy

Master Of Science - Ms

Psychology Degree