Provide career, life-stage and change management coaching to college students, new business workforce entrants and business professionals at a variety of levels. Responsible for strategic marketing, business development and end to end customer experience initiatives.

SELECT ACHIEVEMENTS DURING TENURE WITH AIG- Established Global Consumer Product Development process and training- Conducted training, achieving 100% compliance in under 3 months - Administered regional oversight & global reporting- Oversaw creation of product development strategy- Oversaw market research & training/workshop for Canada Consumer Lines- Collaborated with Sales, Broker & cross-functional teams - Designed & launched Education Protector the first collegiate athletic scholarship coverage- Determined market viability for CI & Cancer coverage for broad markets- Conducted research to assess trends in ACA supplemental accident and health environment- Addressed product gaps in the supplemental health "ACA"market - Designed & managed development of CI & Cancer product line- Drove a 33% increase in annual sales through creation of first-to-market global "life stage" marketing strategy for specialty productsASSISTANT VICE PRESIDENT PRODUCT DEVELOPMENT, GLOBAL HEALTH (2015) - Implemented first private healthcare exchange at AIG in 4 months - Assessed over 25 current processes, uncovering capability gaps- Created new processes to meet objectives in partnership with SMEs and business leaders- Drove launch of group and individual supplemental health products on first private exchange- Defined U.S. Individual and Group Supplemental Health's customer/producer experience - Integral in designing innovative product concepts in supplemental health and wellness space- Identified customer segments & health/accident buying behaviors through effective research & analysisASSISTANT VICE PRESIDENT PRODUCT DEVELOPMENT, GROUP BENEFITS (2014 to 2015)- Oversaw multiple complex product development initiatives and product-related projects- Ensured comprehensive process coordination, integration, and consistency- Project managed high-level regulatory remediation projects- Transformed work culture to one of ownership and accountability

ASSISTANT VICE PRESIDENT, PRODUCT INNOVATION ACCIDENT & HEALTH (2012 to 2014)- Oversaw product development & design of a marketing launch plan for the U.S./Canada Region- Identified gaps in emerging markets through research and field input- Crafted product design, positioning & marketing strategies- Championed product line through development process, marketing roll-out, and sales promotions- Managed policy drafting and filingsASSISTANT VICE PRESIDENT, PRODUCT DEVELOPMENT GLOBAL PERSONAL LINES (2008 - 2011) - Designed & marketed DTC property, wedding insurance and life stage PLUS specialty products- Enhanced workflows by establishing a repository with "best practices" in marketing & sales tools

- Identified product designs to meet customer needs- Oversaw marketing & implementation of $2.6B variable annuities business sector with multiple distribution channels and 25 key financial firmsSELECT ACHIEVEMENTS- Facilitated a 61% increase in annuity sales from 2005 to 2007 - Introduced customer centric offerings- Lowered product launch costs 59% and overall marketing costs by 10% in 2007 - Achieved 44% sales growth to $2.6B- Drove $1B sales increase over a 2-year period- Created and led Sales Review Advisory Board to set product and marketing priorities- Recipient, Top Talent Employee Award- Recipient, Chairman's Performance & Leadership Equity Grants- Recipient, Management Recognition for Revenue Increases of $44M in 4Q 2007

- Supervised team of 6 direct reports & 25 indirect reports- Managed project teams of 100+ for a $3B business- Directed product development & management, project management & competitive intelligence- Oversaw strategic planning, marketing plans, promotions, wholesaler support & trainingSELECT ACHIEVEMENTS- Created and led Product Think Tank Committee to drive product innovation- Reduced time-to-market from 13 months to under 7 months- Conducted due diligence to help lead acquisition of American Skandia- Contributed to increase in market share, from 0.84% to 5% in variable annuity market, to over $2B

- Promoted rapidly from First Level Director to establish and manage Group Universal Life product development program for major financial services company. - Supervised graphics, training, and product launch marketing personnel. Managed development of variable life and annuity products for third-party distribution.- Led education and marketing of annuity products. - Carried out market development of domestic Asian and other niche markets.SELECT ACHIEVEMENTS:- Increased agent satisfaction by >75% by re-engineering product marketing support program.- Improved annual sales >160% through sales education and training.- Grew annuity products to 88% of total company sales.