• Project Management- Management of projects to optimize processes and systems along the entire supply chain- Conceptual design of the project, incl. capacity planning of the stakeholders- Hand over of concept to tech department for implementation- User acceptance test, incl. documentation- Hand over of final development, incl. training of stakeholdersProjects: - Extension of System functions/processes- Optimization of System functions/processes via automatization- Integration of System functions/processes- Migration of processes within Systems• Product Management- Responsibility for the identification and resolution of issues in (day-to-day) operations with the Transport-Management-System, incl. Ticket processing- Managing stakeholder requests, incl. Backlog- Prioritization of requests and on decision what to develop next- Testing of developments (user acceptance test)- Hand over final implementations to users, incl. Training of key stakeholders- Documentation of processes

Master thesis title: "Modellbasierte Optimierung der globalen Beschaffungs- und Transportlogistik: eine Fallstudie" / "Model-based optimization of global procurement and transport logistics: a case study"

- preparation of decision templates for the selection of a suitable IT tool for the documentation of the organizational structure- research and preparation of a decision template of a new BPMN tool- conceptual design, development and implementation of a new organization chart design- Support of the process management office in master data management as well as system tests in the context of a release change of the process management tool- further development of methods for process risk management- Support of the process office in the execution and creation of reports

- Support in the successful establishment of the business unit "KW-Logistics- Preparation of offers for B2B customers incl. price and scenario calculation- Central contact person for B2B customers- Coordination of customer orders in cooperation with the Chinese warehouse and the transport service providers in compliance with customer requirements- Request for quotations from transport service providers for international shipments- Factual verification of transport invoices- Customer and service provider communication in German or English language