Sandra Graham Email and Phone Number
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Sandra Graham (Prince2, MInstAM,CeMap) - Experienced and self-motivated, Prince2 qualified Project and Programme Manager with valuable experience, knowledge and business qualifications gained from extensive working in the financial services, banking and law enforcement sectors. Proven record of delivering successful business improvements and transformational change. Reliable Programme Manager with experience in fast paced planning and delivery. Engages teams with energy and enthusiasm to maintain project productivity. Plans and delegates strategically to achieve tasks within constraints with a strong people and customer focus. KEY SKILLS AND EXPERIENCE----------------------------------------------------------------------------------------------------------------------• Programme Management: track record of successfully delivering a number of cross-site business change projects and programmes to budget, high quality and on time, backed by excellent planning, problem-solving and leadership skills.• People Management: managed permanent and cross-functional project teams, in public and private sector, including recruitment, motivation, development and performance management.• Stakeholder Management: build strong meaningful and effective relationships with key internal and external stakeholders of all levels, including suppliers and partners.• Project and Programme Delivery, Project Planning, Risk Management and PMO Capability: responsible for budget management, project reporting and document management within the change governance structure.- Experienced Programme Manager: skilled in developing and delivering innovative solutions tailored to key business objectives. Highly committed customer focused professional, proficient independent and collaborative decision maker.• Leadership: a natural leader with the ability to lead and motivate project teams as well as direct reports by providing support and challenge as required.- Professionalism in management and accredited in leadership and administration - with extensive customer service experience and business/project qualifications- Maintains a high standard of work, to ensure that business change projects and programmes progress efficiently, to budget, to a high quality and on time. - Interpersonal skills - good communicator, high integrity, with excellent presentation and facilitation skills.
Greater Manchester Police
View- Website:
- gmp.police.uk
- Employees:
- 2308
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Strategic Change Programme ManagerGreater Manchester Police Nov 2018 - PresentManchester, Greater Manchester, United Kingdom -
Project ManagerGreater Manchester Police Dec 2015 - Nov 2018 -
Project ManagerThe Co-Operative Bank Plc May 2015 - Nov 2015Manchester, Greater Manchester, United KingdomAnti-Money Laundering Project Manager (contract) - processes and business change. -
Project Manager / Change & Transformation Business Analyst (Contractor)Greater Manchester Police Sep 2013 - May 2015ManchesterWorking for GMPs Change & Transformation Branch, Central Design Team:Transforming Policing Services Programme.Project Manager for the Police Led Prosecution project - successfully implementing the transition from CPS to GMP for low level traffic cases. -
Senior Change Analyst (Contractor)Royal Bank Of Scotland (Rbs Group) Sep 2012 - Sep 2013Birmingham & LondonCorporate Banking Division, COO Change (Corporate Operating Office) , working to develop and embed customer event driven review processes to ensure customer due diligence and customer risk assessment is carried out , including KYC & KYB as part of an Anti-Money Laundering programme.Competent Project Manger: leading the Customer Events workstream as part of Ongoing Customer Monitoring Programme / Event Driven Review Project(s) for the Corporate Banking Divisions, covering Business Banking… Show more Corporate Banking Division, COO Change (Corporate Operating Office) , working to develop and embed customer event driven review processes to ensure customer due diligence and customer risk assessment is carried out , including KYC & KYB as part of an Anti-Money Laundering programme.Competent Project Manger: leading the Customer Events workstream as part of Ongoing Customer Monitoring Programme / Event Driven Review Project(s) for the Corporate Banking Divisions, covering Business Banking, Commerical and CIB divisions, and sub-divisions Lombard, Mentor and RBSIF. Using strong stakeholder management skills, with business operations and risk teams to deliver new and amended business processes ensuring compliance to RBS Group Anti Money Laundering and Sanctions Terriost Financing Policies and FCA regulations. Show less -
Project ManagerThe Co-Operative Banking Group Apr 2007 - Aug 2012Manchester & StaffordshireProject Manager and work stream lead experience - leading teams of Business Analysts and subject matter experts - successfully co-ordinated cross-site teams & business areas delivering regulatory and transformational change business (formerly Co-Op Bank & Britannia Building Society) • Delivered combined external reporting meeting FSA and Bank of England deadlines enabling the new merged CFS organisation to continue its mortgage and investment • Delivered process improvements to… Show more Project Manager and work stream lead experience - leading teams of Business Analysts and subject matter experts - successfully co-ordinated cross-site teams & business areas delivering regulatory and transformational change business (formerly Co-Op Bank & Britannia Building Society) • Delivered combined external reporting meeting FSA and Bank of England deadlines enabling the new merged CFS organisation to continue its mortgage and investment • Delivered process improvements to Customer Service Areas - resulting in a financial benefit of circa £1.4m of ISA investment funds • Delivered a new risk model into the Secured Arrears Operation, enabling the business area to adapt a more risk based approach for arrears processing• Delivered key IT process improvements for Arrears business area in Plymouth and Leek (engagement of c200 colleagues ) support increased operational efficiency and effectiveness• Third Party Management – building and maintaining good working relationships with 3rd party suppliers, including defining requirements, solution and implementation management, delivering IT and Business Change across the organisation• Managed the relocation of business processes from London to Leek & Mar, mapping priority processes to reduce risks and deliver on time to exit building, reducing £2m estate costs• Project Governance – lead PMO, experienced in financial management (budget control) project documentation, including business engagement and stakeholder management- Resource management, providing leadership as a task manager and people management to direct reports, promoting personal development Show less -
Project AnalystCo-Operative Financial Services 2007 - 2010Leek & Manchester- Business Analysis, defining and documenting business requirements on a number of complex projects, including a £3m project to upgrade the on-line mortgage application process, as the lead analyst I enabled the project to run efficiently and effectively managing up to 5 suppliers.- Leading workstreams and people management across multi-sites covering contractors, internal colleagues and 3rd party relationships - including a key role for the relocation of mortgage processing centre from… Show more - Business Analysis, defining and documenting business requirements on a number of complex projects, including a £3m project to upgrade the on-line mortgage application process, as the lead analyst I enabled the project to run efficiently and effectively managing up to 5 suppliers.- Leading workstreams and people management across multi-sites covering contractors, internal colleagues and 3rd party relationships - including a key role for the relocation of mortgage processing centre from London to Leek, I co-ordinated a cross-site phased implementation, managing colleague and customer requirements.- Stakeholder management and acting PM role undertaken both on Leek and Manchester based projects such as facilitating workshops, steering groups, operational working groups and project meetings- Project governance – producing project and implementation plans, budget monitoring, (ARCI) responsible for managing the risks, issues, constraints and assumptions log, benefits and feasibility analysis, cost estimating and sizing Show less
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Supervisor Of Criminal Records Bureau / Disclosure UnitStaffordshire Police Nov 2006 - Apr 2007Stafford- Managed a team of 12 staff, responsible for the processing of enhanced CRB checks and disclosure of information - Improved the performance of the unit by reducing the turnaround time from 30 days to 17 days, achieving the national standard SLAs through streamlining the processes and people development / coaching - Reduced the number of complaints to the Chief Constable- Improved moral of the team and received personal positive feedback from the Assistance Chief Constable for my… Show more - Managed a team of 12 staff, responsible for the processing of enhanced CRB checks and disclosure of information - Improved the performance of the unit by reducing the turnaround time from 30 days to 17 days, achieving the national standard SLAs through streamlining the processes and people development / coaching - Reduced the number of complaints to the Chief Constable- Improved moral of the team and received personal positive feedback from the Assistance Chief Constable for my achievements with the unit Show less -
Senior Mortgage Underwriter And Customer Relationship ManagementHanley Economic Building Society Apr 1983 - Nov 2006Hanley, Stoke On Trent- Senior Mortgage Underwriter, with a mandate of £500k up to 95% LTV on residential and 75% LTV on semi - commercial properties- Managed a team of underwriters, covering daily supervision, allocation of work, coaching and line manager responsibilities- Introduced Service Standards within the Underwriting Department- Introduced a strategy for Mortgage Customer Retention - Implemented a compliant Key Facts Illustration, to meet a new FSA regulation, this meant that the Society… Show more - Senior Mortgage Underwriter, with a mandate of £500k up to 95% LTV on residential and 75% LTV on semi - commercial properties- Managed a team of underwriters, covering daily supervision, allocation of work, coaching and line manager responsibilities- Introduced Service Standards within the Underwriting Department- Introduced a strategy for Mortgage Customer Retention - Implemented a compliant Key Facts Illustration, to meet a new FSA regulation, this meant that the Society could continue selling mortgages and produced a compliant Key Facts Illustration by the FSA deadline. I received personal recognition from the Chief Executive by winning the ‘Star of the Month’ award. - Key contact point for all mortgage processing and underwriting queries for external mortgage Intermediaries and Branch Network Mortgage Advisors Show less
Sandra Graham Skills
Sandra Graham Education Details
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Burnwood High School
Frequently Asked Questions about Sandra Graham
What company does Sandra Graham work for?
Sandra Graham works for Greater Manchester Police
What is Sandra Graham's role at the current company?
Sandra Graham's current role is Strategic Change Programme Manager.
What is Sandra Graham's email address?
Sandra Graham's email address is sa****@****rld.com
What schools did Sandra Graham attend?
Sandra Graham attended Burnwood High School.
What are some of Sandra Graham's interests?
Sandra Graham has interest in Education.
What skills is Sandra Graham known for?
Sandra Graham has skills like Stakeholder Management, Project Delivery, Risk Management, Business Process Improvement, Project Implementation, Project Governance, Risk Assessment, Business Requirements, Project Planning, Customer Relationship Management, Prince2, Cemap Qualified.
Who are Sandra Graham's colleagues?
Sandra Graham's colleagues are Sven Carter, Nicholas Fernandes, Thomas Felton, John Harte, Gareth Hull, Mark Akers, Abu Mustafa.
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Sandra Graham
Greater London -
Sandra Graham
Curriculum, Cpd & Assessment Lead Alongside English & Primary Languages Lead: Trainee @ Qualified Teacher Mentor.Harlow
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