With over 20 years of experience in retail and healthcare, I am a seasoned leader in driving product management, transformation, and operations. My mission is to improve the customer experience by developing future growth capabilities while driving operational efficiencies. I have a proven history of achieving multi-million dollar savings through innovation, process improvement, and change management.As the Director Strategy at Gap Inc., I established and oversaw the Digital Transformation PMO, focused on delivering a large-scale inventory management transformation program across all brands. I managed a portfolio of 10+ multi-million dollar projects, engaging business stakeholders, product and technology partners, and delivering $100M+ in realized annual value. I also led a new team to deliver a $100M multi-year transformation of technology footprint for core PBM operations at Prime Therapeutics, consisting of 30 product managers, analysts, and capability SMEs. I have extensive experience in leading cross-functional global teams, implementing omnichannel and digital capabilities, and managing multi-million dollar budgets. I am a certified Prosci Change Management Leader and a Certified Scrum Product Owner, with expertise in strategic operations, merchandising, product and program management, and leadership.
Listed skills include Management, Business Process, Training, Leadership, and 41 others.
