Sandra Joya Email & Phone Number

Grew the rewards program member count to nearly a million members thru SMS, bonus points, retraining and accountability campaigns. Created, implemented and reported all SMS campaigns designated for all reward program strategies. Reported sale trends and assisted the execution of flash promotional strategies that accounted for 30%+ of the quarter's overall sales.

Increased reward program adoption rate to company's new high of 45% - year average. Increased rewards program member count to nearly double the amount of 2018 final count. Assisted the execution of quarterly company wide promotions that reached all time high trends.

Trained Store Managers, Area and District Managers on best practices in order to reach company marketing established goals. Increased rewards program member count by more than 2X the initial count as of February 2018.Reported on promotional and reward program trends.Monitored hardware issues relating to the reward program and assigned corresponding IT personnel to each report.

Gathered, evaluated and summarized account expenses. Researched and resolved all billing errors. Reviewed and approved various department report expenses and payment requests. Finalized wire and check payments to various vendors.

Organized and presented monthly reports of the Employees Meal benefit program.Communicated with carriers to schedule and track shipments.

●Created content for the web, email, social media, and featured stories.●Assisted in media management including building media lists, pitching media and monitoring mentions on social media.