Sandra Joya

Sandra Joya Email and Phone Number

Customer Service Specialist at Million Dollar Baby Co. @ Million Dollar Baby Co.
pico rivera, california, united states
Sandra Joya's Location
Los Angeles Metropolitan Area, United States
Sandra Joya's Contact Details

Sandra Joya personal email

n/a
About Sandra Joya

Degreed Marketing Strategist with experience in loyalty reward programs, data analysis, accounts payable, and marketing campaigns. Experienced marketer specialized in loyalty reward programs, SMS execution, SMS data analysis, campaign planning, execution, and campaign reporting. Also experienced in accounts payable of internal department expenses and accuracy of temp employees timecard and time-off requests. Core Skills -Campaign Execution-Data Analysis -Data Reporting-Loyalty Program Growth Execution - Microsoft Suit- Various PPO systems ( Celerant and A2000)Accomplishments: - Strategically increased loyalty program member count by 820,000+ over two years, resulting in a 565% increase.- Established new company-wide standards and metrics that decreased overall IT case reports, by promoting and coaching store team leads on maintenance best practices.

Sandra Joya's Current Company Details
Million Dollar Baby Co.

Million Dollar Baby Co.

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Customer Service Specialist at Million Dollar Baby Co.
pico rivera, california, united states
Website:
themdbfamily.com
Employees:
90
Sandra Joya Work Experience Details
  • Million Dollar Baby Co.
    Customer Service Specialist
    Million Dollar Baby Co. Aug 2023 - Present
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  • Million Dollar Baby Co.
    Junior Account Manager
    Million Dollar Baby Co. Oct 2022 - Jul 2023
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  • Million Dollar Baby Co.
    Sales Assistant
    Million Dollar Baby Co. Feb 2021 - Sep 2022
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  • Robert Wayne Footwear
    Junior Marketing Strategist
    Robert Wayne Footwear Jan 2020 - Mar 2020
    Grew the rewards program member count to nearly a million members thru SMS, bonus points, retraining and accountability campaigns. Created, implemented and reported all SMS campaigns designated for all reward program strategies. Reported sale trends and assisted the execution of flash promotional strategies that accounted for 30%+ of the quarter's overall sales.
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  • Robert Wayne Footwear
    Marketing Analyst
    Robert Wayne Footwear Jan 2019 - Dec 2019
    Increased reward program adoption rate to company's new high of 45% - year average. Increased rewards program member count to nearly double the amount of 2018 final count. Assisted the execution of quarterly company wide promotions that reached all time high trends.
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  • Robert Wayne Footwear
    Marketing Coordinator
    Robert Wayne Footwear Feb 2018 - Dec 2018
    Trained Store Managers, Area and District Managers on best practices in order to reach company marketing established goals. Increased rewards program member count by more than 2X the initial count as of February 2018.Reported on promotional and reward program trends.Monitored hardware issues relating to the reward program and assigned corresponding IT personnel to each report.
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  • Samsung C&T America, Inc.
    Accounts Payable Coordinator
    Samsung C&T America, Inc. May 2017 - Jan 2018
    Gathered, evaluated and summarized account expenses. Researched and resolved all billing errors. Reviewed and approved various department report expenses and payment requests. Finalized wire and check payments to various vendors.
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  • Samsung C&T America, Inc.
    Receptionist
    Samsung C&T America, Inc. Nov 2016 - Apr 2017
    Organized and presented monthly reports of the Employees Meal benefit program.Communicated with carriers to schedule and track shipments.
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  • Special Olympics Southern California
    Marketing And Communications Intern
    Special Olympics Southern California Feb 2016 - Jul 2016
    ●Created content for the web, email, social media, and featured stories.●Assisted in media management including building media lists, pitching media and monitoring mentions on social media.
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Sandra Joya Skills

Powerpoint Leadership Event Planning Social Media Research Microsoft Word Microsoft Excel Public Speaking Customer Service Teamwork Microsoft Office

Sandra Joya Education Details

Frequently Asked Questions about Sandra Joya

What company does Sandra Joya work for?

Sandra Joya works for Million Dollar Baby Co.

What is Sandra Joya's role at the current company?

Sandra Joya's current role is Customer Service Specialist at Million Dollar Baby Co..

What is Sandra Joya's email address?

Sandra Joya's email address is sa****@****aby.com

What schools did Sandra Joya attend?

Sandra Joya attended Biola University.

What skills is Sandra Joya known for?

Sandra Joya has skills like Powerpoint, Leadership, Event Planning, Social Media, Research, Microsoft Word, Microsoft Excel, Public Speaking, Customer Service, Teamwork, Microsoft Office.

Who are Sandra Joya's colleagues?

Sandra Joya's colleagues are Ruth Sutton, Dana Katrina Veronica Digamo, Horace T., Andrew Rogers, Vanessa Miranda, Serena Castillo, Ying Peilin.

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