Sandra Keku Email & Phone Number

Lagos, Nigeria

Remote

• Integrated and Optimized HRIS: Led the implementation of Personio HRIS, ensuring seamless integration with Slack, Lattice, and other tools. This initiative improved workflow efficiency by 20%, reducing administrative tasks, and increasing cross-functional communication. Leveraged automation tools like Zapier to streamline processes, saving the team over 15 hours weekly and allowing a stronger focus on strategic HR functions.• Contract Migration and Compliance Management: Spearheaded a project to migrate over 500 employee contracts to a new system, ensuring compliance with data accuracy and confidentiality standards. This migration reduced data errors by 15%, strengthened legal adherence, and streamlined contract management, contributing to a smoother, more secure employee experience.• People Operations Playbook Development: Created a comprehensive, user-friendly People Operations Playbook that standardized onboarding, offboarding, and internal policies. By providing updated process documentation, I increased new hire onboarding efficiency by 25%, significantly enhancing the first-week experience for new employees.• Data-Driven KPI Reporting: Developed KPI tracking and reporting processes that improved data analysis accuracy, which resulted in a 10% increase in data-driven decision-making. Presented key HR metrics to the executive team, which informed strategic planning for resource allocation and employee engagement.• Employee Workflow Automation: Reduced manual tasks by 30% through workflow automation, enhancing team productivity. I optimized and automated processes for performance reviews, approvals, and reporting, streamlining operations and freeing up team capacity for more strategic initiatives.

Remote

• Enhanced Pre-Onboarding Processes: Streamlined pre-onboarding and contract management for new hires, reducing onboarding time by 20%. By ensuring timely and accurate communication with candidates, I supported a smoother transition into the company, fostering early employee engagement and alignment with company goals.• Data Accuracy Improvement and System Audits: Conducted quarterly audits on HR data in Personio, which improved data accuracy by 15%. This enhanced HR data integrity ensured compliance with internal standards, facilitated reporting, and empowered data-driven decisions within the HR team.• Efficient Offboarding Protocol: Managed offboarding processes, ensuring timely deactivation of systems and coordination with key departments, achieving 100% compliance with offboarding protocols. This process provided a seamless exit experience for employees and safeguarded the company's data and assets.• People Ops Inbox and Employee Engagement: Handled the People Ops inbox via Asana, addressing inquiries with a 95% first-contact resolution rate. Organized company events and coordinated with the HR team through Google Meets and Zoom, enhancing employee engagement by fostering a collaborative and connected workplace culture.• Compliance and Document Control: Managed SOC 2 compliance through Drata, overseeing essential HR documentation such as statements of work and reference letters. By automating these documentation processes, I reduced errors by 10%, ensuring timely and accurate record-keeping.

• Employee Engagement Initiatives: Developed and executed team bonding activities, increasing employee participation by 20%. These initiatives fostered a positive workplace culture and enhanced collaboration, which contributed to an overall increase in team morale and productivity.• Streamlined Induction and Onboarding: Led the onboarding process for new hires, reducing time to productivity by 15% through improved training schedules and pre-planning. By implementing a structured onboarding experience, I ensured new hires had the support and resources they needed to succeed from day one.• Performance Management Optimization: Assisted in the performance management process, which contributed to a 10% improvement in employee performance. This was achieved by providing structured feedback mechanisms and facilitating appraisals, resulting in better alignment of employee goals with organizational objectives.• Data Management and HRIS Maintenance: Oversaw HRIS management for staff records, recruitment, and leave administration, achieving 100% accuracy in tracking data. This ensured compliance with internal policies and allowed for efficient retrieval of information during audits and reporting.• Training and Development Programs: Administered recruitment processes and coordinated training initiatives, identifying training needs that led to a 15% increase in employee skills development. Through appraisals, I facilitated targeted training that promoted career growth and skill enhancement.

Lagos

• Training and Compliance with ITF: Designed and organized staff training sessions that were fully compliant with ITF requirements, achieving a 100% compliance rate. This focus on compliance allowed the organization to meet regulatory standards while effectively managing the training budget.• Employee Health Scheme Management: Acted as a liaison between the organization and the HMO, resulting in a 15% improvement in employee health satisfaction. By addressing health-related concerns efficiently, I ensured that employees received timely support and resources, fostering a culture of well-being.• Employee Records and Attendance Tracking: Maintained accurate employee records and managed attendance, achieving 100% data accuracy. This helped streamline payroll processing and ensured compliance with labor laws.• Targeted Training Initiatives: Collaborated with department heads to identify training gaps, which led to a 20% increase in employee proficiency through targeted training plans. By aligning training with performance appraisals, I supported the organization’s talent development goals.• Compensation and Payroll Oversight: Administered payroll and benefits, coordinating payments and ensuring timely updates to employee health schemes. This process optimized payroll accuracy and contributed to a 10% reduction in payroll errors.

Lagos, Nigeria

• Workforce Data Management: Effectively managed employee records and data accuracy, achieving a 100% compliance rate with regulatory requirements. By maintaining meticulous records, I ensured the organization was audit-ready and aligned with industry standards.• Induction and Orientation Programs: Coordinated induction programs for new hires, enhancing their onboarding experience and improving new hire retention by 15%. These efforts contributed to a stronger alignment between new employees and the organization’s culture and goals.• Employee Relations and Support: Supported team leads with employee relations issues, improving workplace morale by 10% through the implementation of feedback mechanisms and promoting an open-door policy.• Streamlined Administrative Functions: Handled administrative tasks, including payroll processing, attendance tracking, and office supply management. This contributed to a 20% increase in operational efficiency and ensured that all HR tasks were conducted smoothly and on time.• Regulatory Compliance and Policy Enforcement: Assisted in the implementation of company policies, achieving a 100% compliance rate. I ensured that all employees were aware of and adhered to company policies, contributing to a consistent and fair workplace environment.

Glasgow, United Kingdom

Master Of Science - Ms, Human Resource Management

Bachelor Of Science - Bs, Marketing