Sandra K. Email & Phone Number

Singapore

Singapore, Singapore

Singapore

• Provided critical mortgage advisory to clients, property agents and brokers
• Actively promotes home loans to customers through alliance and referral by agents, lawyers and developers.
• Proactively build and manage long-term customer relationships as well as provide good after-sales service.
• Ability to work both independently and in a team environment to garner in sales
• Presentations to potential customers and progressively build referral base of your very own through regular contact with your referral sources

Central Singapore

• Senior Branch Officer (Multi-Role)
• Nominated for Best Service Award 2019
• Reviewed & managed the smooth running of overall branch operations
• Provided superior client services while fostering strong rapport, retention and customers’ satisfaction
• Ability to resolve problems and concerns while conferring with clients
• Conducted numerous account openings and processing of relevant documents, ranging from personal to corporate clients

Singapore

• Performed high standards of customer service at all times
• Maintained and uphold professional standards of grooming and etiquettes
• Conducted professional reassurance and conflict resolutions, amidst daily cabin duties
• Ability to provide first aid during emergencies
• Ability to maintain composure during emergencies and stressful situations

Singapore

• Drafted numerous business proposals
• conducted various Market & Client Research
• Built and maintained relationships with existing clients
• Key point of contact for status updates and enquiries for ongoing projects
• Collated and planned relevant strategies to aid in project executions

Central Singapore

• Prosecution and Court Proceedings Department Executive Officer
• Conducted various administrative & preparation for Night Court Trials
• Drafted numerous case presentations on a monthly basis
• Awarded with Service with Excellence (2015)

Singapore

• Engaged with mininally 60-80 customers on a daily basis in rectifying and resolving their conflicts
• Informed customers of products, price and policy changes to educate them on issues and addressed their concerns
• Evaluated customer information to explore issues, developed potential solutions while maintaining high-quality customer service at all times
• Prompt follow ups with customers through phone and email correspondence
• Mentored new staff in their daily operational duties to ensure that deliverables are met

Singapore

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

Pharmaceutical Sciences, Diploma

Gce O'Levels