Sandra Kohleen Cristobal Email & Phone Number

Philippines

• Compile, sort and verify the accuracy of data before it is entered• Locate and correct data entry errors, or report them to supervisors

Philippines

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.• Provided primary customer support to internal and external customers.• Clarified customer issues and determined root cause of problems to resolve product or service complaints.• Answered customer telephone calls promptly to avoid on-hold wait times.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Handled Updated Daily Report and KPI Report of every SHOPEE shipments- Handled problem and complain by WeChat, WhatsApp and Email for Customer Relation- Updating and settle SHOPEE's manifest shipments and K1 parcels issue for Custom clearance

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

- Familiar with Opera System that facilitates guests' check in and out

Damansara, Selangor, Malaysia

- Familiar with Ezee software system that facilitates guests' checking in and out- Experienced in doing the spot-checks of the hotel rooms

Makati, National Capital Region, Philippines

- Managed incoming and outgoing emails from Supervisor/Reporting Manager/Director

Mandaluyong, National Capital Region, Philippines

- Handled ATA Database to see all the incoming and current fault tickets and print them for first line maintenance which is the "Call Through"- Handled the outbound calls to Customers to check the Telephone and Internet Connection- Verified the details of the customers and closing fault tickets using Clarify software- Encoding and making data to all customers regarding with their specific concerns

Mandaluyong, National Capital Region, Philippines

- Handled ATA Database to see all the incoming and current fault tickets and print them for first line maintenance which is the "Call Through"- Handled the outbound calls to Customers to check the Telephone and Internet Connection- Verified the details of the customers and closing fault tickets using Clarify software- Encoding and making data to all customers regarding with their specific concerns

Mandaluyong, National Capital Region, Philippines

- Selling beauty and health products- Conducted seminars about the company and products- Dealing with customers

Mandaluyong, National Capital Region, Philippines

- English Teacher to Korean ex-patriate in Manila, Philippines- Tutored one on one for teaching vocabulary, writing and critical thinking