Inside Sales Support - Chains
CurrentSupport the Sales team in administrative and customer support by:Communicating updates or changes in orders and shipping/delivery schedules to customers in a timely manner.Ensure that all orders are shipped and billed correctly.Ensure that all purchase orders for sales orders are billed correctly.Provide AR and AP with the proper documentation and information for any customer card changes in NetsuiteKeep Copper up to date with completed or ongoing tasks to actively and effectively support the Sales team with various projects and opportunities.Provide a positive customer service experience to our customers. (CEO's , COO's, GC's, corporate managers, store managers, etc)Keep all orders and schedules up to date with any changes in installation, construction, and overall plans.Support the sales team in facilitating a smooth new store/facility opening for various companies.Coordinate with the sales team about any potential problems and help cultivate proper solutions.Coordinate with the warehouses to make sure orders are sent out correctly and quickly via UPS or various LTL carriers.Organize all workflow to better expedite the sales process for the assigned sales teams.Expedite and complete any warranty service as needed for any products purchased from EBRS.