Sandra Foster Email & Phone Number

Tulsa, Oklahoma Area

Tulsa, Oklahoma Area

• Using in-depth entry, servicing and rating knowledge of all assigned policy programs; handles non-routine transactions and complex files.
• Selected from group of 175 Auto Underwriting employees to the Complex team which had 6 employees.
• Average 140 or 270 daily, consistently meeting goals. Recognized as a high producer.
• Independently handle inquiries from agents, staff, producers, brokers, and policyholders efficiently.
• Subject expert acting as technical resource for procedures, problem resolution, and reference materials.
• Works with other business areas on complex service issues – commercial and business.

Tulsa, Oklahoma Area

• Processed policy changes for up to 30 states – 20-40 per week.
• Worked with agents, staff, and policyholders in a timely and efficient manner.
• Performed premium breakdowns, electronically and/or manually calculates rates ensuring accuracy.
• Worked special assignments/projects as directed – selected for change management team.
• Communicated with Agents, Producers, and third parties as needed in a timely and effective manner.
• Created certified copies for policy coverage as requested. Prepared/typed and assembled routine policy forms, endorsements and filings.