Sandra Lykke Koll Email & Phone Number

København, Hovedstaden, Danmark

Københavnsområdet, Danmark

e-conomic is Denmark's most intuitive online accounting software. The software is easy to use and specially developed for small and medium-sized companies. e-conomic was founded in 2001 and now has over 250 employees.As a WOW Hero and part of Planet WOW, my main focus is on creating memorable customer experiences and thereby spreading the WOW.Tasks and responsibilities:• Providing service and supporting e-conomic's customers over the telephone, chat and e-mail•… Show more e-conomic is Denmark's most intuitive online accounting software. The software is easy to use and specially developed for small and medium-sized companies. e-conomic was founded in 2001 and now has over 250 employees.As a WOW Hero and part of Planet WOW, my main focus is on creating memorable customer experiences and thereby spreading the WOW.Tasks and responsibilities:• Providing service and supporting e-conomic's customers over the telephone, chat and e-mail• Day-to-day operation planning & coordination• Planning and coordinating all e-conomic's webinars and live introduction courses• Event planning• Teaching new WOW Heroes• Presenting introduction courses to new customers Show less

Københavnsområdet, Danmark

I started working at CphDance ved ElStudio & Cuban Culture Club as an intern. When the internship ended, I was offered a part-time position. Tasks and responsibilities:•Personal Assistant for the manager of the dance school and the association Cuban Culture Club•Customer care and communicating with members in Danish, English and Spanish•Handling registrations for the dance classes and responsible for coordinating the classes•Booking of dance events and salsa trips to… Show more I started working at CphDance ved ElStudio & Cuban Culture Club as an intern. When the internship ended, I was offered a part-time position. Tasks and responsibilities:•Personal Assistant for the manager of the dance school and the association Cuban Culture Club•Customer care and communicating with members in Danish, English and Spanish•Handling registrations for the dance classes and responsible for coordinating the classes•Booking of dance events and salsa trips to Cuba•Proof-reading and translations Show less

CPH:DOX, Copenhagen International Documentary Film Festival, is the largest documentary film festival in Scandinavia. Each year, the festival fills Copenhagen’s cinemas with a selection of more than 200 films from around the world. It takes place every year and lasts for 10 days. I was part of the Guest Department and my main tasks and responsibilities included: •Responsible for the coordination of Meet&Greet and for leading and motivating external and volunteer drivers•External… Show more CPH:DOX, Copenhagen International Documentary Film Festival, is the largest documentary film festival in Scandinavia. Each year, the festival fills Copenhagen’s cinemas with a selection of more than 200 films from around the world. It takes place every year and lasts for 10 days. I was part of the Guest Department and my main tasks and responsibilities included: •Responsible for the coordination of Meet&Greet and for leading and motivating external and volunteer drivers•External communication such as producing texts for CPH:DOX’ website •Being in daily contact with invited international guests and booking of their flight tickets and hotel stay•Hosting and helping out at different events Show less

The Department of Marketing (in Danish "Institut for Afsætningsøkonomi") conducts research in marketing areas, including retailing and strategic design, business development - with an academic profile focussed on new markets and marketing management. The Department of Marketing conducts research in marketing within the following central research areas: Marketing Oriented Management and Strategy, Consumer Behaviour, Business-to-Business/Industrial Marketing, Brand and Communication Management… Show more The Department of Marketing (in Danish "Institut for Afsætningsøkonomi") conducts research in marketing areas, including retailing and strategic design, business development - with an academic profile focussed on new markets and marketing management. The Department of Marketing conducts research in marketing within the following central research areas: Marketing Oriented Management and Strategy, Consumer Behaviour, Business-to-Business/Industrial Marketing, Brand and Communication Management, Psychology, Marketing and Economics (Neuroscience), Market oriented Tourism and Culture Management (Center for Tourism and Culture Management).I worked as a Student Assistant and my main tasks and responsibilities included: •Responsible for the day-to-day running of the reception, i.e. responding to telephone, e-mail and in-person inquiries from employees, students and other parties •Booking of meeting rooms and keeping track of the schedules of the employees•Helping the employees of the department with administrative and ad hoc tasks •Providing induction training for new student assistants and developing new working processes in the reception Show less

My main tasks and responsibilities included:•Selling ice cream, milk shakes and coffee•Customer service and dealing tactfully with customer concerns•Handling cash, debit and credit card transactions•Responsible for opening and closing the store

Virum

København

My main tasks and responsibilities included:•Customer service•Carrying out stock replenishment•Ensuring all areas of the store remain tidy at all times

Msc In Social Science In Service Management, Master

The MSc in Social Sciences in Service Management has provided me with the necessary competences and skills to manage service companies.

Bsc In Business, Language And Culture, Spanish, Bachelor

Activities and Societies: CBS Exchange Social Program The program focuses on business conditions in the international marketplace.

Exchange Student

Intensive Spanish Courses

Engelsk A, Mediefag B Og Samfundsfag B