Sandra Stewart Email and Phone Number

Direct forward-thinking capital assets management (i.e. HVAC, elevators, electricity) that have increased over 48% in the last five (5) years. Manage the direct inventorying, tagging, and preventative maintenance program.Lead a campus asset program of 37 buildings totaling 5-6 million square feet and outpatient clinics, advance education program, family apartment living areas, pharmaceutical manufacturing, research departments, and labs.Configure and administer CMMS database, including new account set-up and configuration for Facility and EVS programs. Handle data stewardship. Clean current data and check it for accuracy and duplications.Seamlessly roll out CMMS data management software to management with enhanced reporting capabilities for assets and building and work orders. Enable real-time communications across the five (5)-acre campus.Provide troubleshooting support for assigned databases, including responding to database and user problems. Propose updates to database configurations in collaboration with application developers.Key Accomplishments:• Uphold a customer satisfaction level of 92% while servicing 3,000+ employees, patients, and families.• Continually maintained expenses to enable the Department’s annual budget to present with 6-11% below projection for four (4) years.• Reduced turnaround and / or completion time by 23% while simultaneously managing the initial mobile work-order system on the iPad and rolled out to 100+ skilled employees who previously input 1,500-1,800 written work orders manually.• Successfully configured Department SharePoint site with ongoing maintenance and end user support.• Successfully produced a user-friendly “how-to” guide supporting both novice and experienced technicians to thrive in a technology-driven environment.

Maximized the bottom line for this large-scale U.S. law firm representing 30 practice areas with 21 national and international offices. Advised on automated follow-up and networking for attorneys and administrative staff.Exhibited proven experience in marketing automation, lead-generating research, performance analysis reports, database maintenance, and client relations strategy with a highly analytical and detail-oriented work ethic.Key Accomplishments:• Boosted web ranking 13% and direct site hits 16% by employing search engine optimization methods.• Increased client base 5% after dynamic development of CRM, LinkedIn, and social media strategies.• Improved Southeastern brand awareness 11% by initiating eMarketing campaigns with ExactTarget.

Administered home service contracts on major home systems and appliances. Produced videos and hand-out guides in training media (i.e. online videos, webinars and customized web pages) to align with key goals.Key Accomplishments:• Increased sales performance to exceed established targets by 11%.• Rolled out Marketo system, including setting up templates and territories.• Developed strategic relationships between sales operations and field sales teams.• Enhanced CRM system use by 13% in 15 months by producing dynamic training media and videos.