Sandra Luce Email & Phone Number

California, United States

Santa Rosa, California, United States

• The IT Systems Coordinator is a project manager position responsible for coordinating the planning, configuration, installation, and support of department information systems and related equipment. The position.
• Set project goals, create plans to meet those goals, and organize meetings to discuss project goals and progress
• Maintain project timeframes, budgeting estimates, and status reports
• Manage resources for projects, such as computer equipment and employees
• Develop and coordinate project team members' responsibilities and schedules
• Implement IT strategies that deliver projects on schedule and within budget

Santa Rosa, CA

• Built partnerships with customers, peers and stakeholders to shape and influence the design and development of acceptable technical solutions in the HR and Payroll spheres
• Drove innovations with customers, peers and vendors to improve efficiency and effectiveness
• Evaluated technology for its application to the business
• Subject matter expert to ensure product/service performance supported business process needs
• Managed complex configurations and resolved technical architecture issues
• Led enterprise-wide projects including upgrade of all corporate mobile phones and rollout of Bring Your Own Device program

Santa Rosa, CA

• Managed external vendors, internal developers, and stakeholders to create and/or update brand websites
• Managed project budgets and provided variance to budget reporting to IT Management
• Responsible for administering supplier contracts related to the project.
• Researched information technology and applications industry to stay current with business solution options as they relate to Jackson Family Enterprise projects
• Prepared project cost benefit analysis and developed IT Capital budgets

Telecommute

• Business Project Manager
• Health & Welfare Benefits Administration Outsourcing
• Xerox Remediation
• LTD Administration OutsourcingProgram Manager
• Manage all Workforce Health requests to IT and all the work associated with each project within this program
• Prioritize IT work requests in collaboration with the business and act as liaison between the business and IT to get projects completedThird-party Security Reviews

San Francisco, CA

• Business Project Manager - Health & Welfare Benefits Administration Outsourcing - LTD Administration Outsourcing - Annual Open Enrollment
• Project Management Analyst/Business Analyst - Pension Administration Post Go-live Stabilization - Vendor - Business Technical Support - IT Liaison managing enhancement and break/fix requests - HR IT Portfolio.

Sebastopol, CA

Small business Quickbooks consulting.

Petaluma, CA

Managed e-Commerce implementation projects for out-of-state retail clients. Project activities included development and maintenance of project plans, managing project budget, and resources. Team included off-shore developers.

Santa Rosa, CA

• Managed projects as a member of the Infrastructure Project Services Team in IT Project Management Office including the consolidation of the Gas Control Operations Dept. from Brentwood to San Francisco, the.
• Subject matter expert for HP's Project and Portfolio Management Center (PPMC) software; trained Project Managers in use of PPMC
• Supervisor representative on the Enhancement Change Review Board for PPMC; evaluated requests for PPMC enhancements and wrote requirements documents
• Advanced skills in Microsoft Project, SAP - Business Warehouse, and R-3 Financials. Proficient in Visio.

Sebastopol, CA

Pro bono consultant to Ceres Community Project. Support implementation of custom software program with Volunteer Coordinator, Director of Operations and Human Resources, Client Relations Manager, Assistant Volunteer Coordinator, and Nutrition Director. Provided guidance and documentation around software requirements, change requests, and data integrity..

Sebastopol, CA

Consultant for Ascentia Wine Estates. Projects included technical document of ERP system to retail store interfaces and Implementation and training of Direct Marketing staff of an event management software package.

Healdsburg, CA

• Managed the initiation, planning and development of project activities for Direct Marketing, Sales, Creative Services, and Brand Marketing departments. Facilitated the discussion of business objectives, researched.
• Led the Beam Global Project Management Working Group of managers and directors to develop a project management methodology, supporting documents, and an intranet site for Beam Global IT Project Management Office.
• Led the migration and integration of commercial applications and web services from Allied Domecq’s infrastructure and environment to Beam Global ownership.
• Retained web developer for $50,000 less than original bid from a local agency to build replacement Wine Education Course scheduling application.

Healdsburg, CA

• Supporting Global IT strategic plan, conducted initiatives to define the best IT solutions to improve US Wines business processes. Analyzed business requirements for non-SAP Sales and Marketing applications and.
• Project manager for implementation of new hardware and software for seven tasting room retail stores and a multi-branded wine club. This resulted in 25% fewer helpdesk calls and saved 20 hours/month of internal.
• Project manager for a store locator web application developed by two remote teams.
• Managed remote programmers at corporate North American headquarters in Canada which resulted in saving one FTE of outside programming resources.
• Served as project manager for implementation of new credit card processing system resulting in savings of $25,000/year for one retail store alone.

Healdsburg, CA

• Developed and maintained 5 corporate web sites as well as non-web databases using Lotus Notes. Served as technical consultant for 29 branded web sites.
• Implemented best practices and procedures for Lotus Notes development incorporating corporate standards that resulted in 30% fewer help desk calls per month.
• Redesigned and created two Lotus Notes applications that added improved search and download functionality.
• Suggested change in corporate reporting procedure that resulted in a savings of 20 hours per month of data analysis and programmer intervention.

Education record

Ba, Political Science (Special Major)