Leveraged past business contacts as well as DAT.COM and TruckStop.com load boards to generate new sales and expand existing company relationships. Additionally tasked with managing several critical projects, including integrating PeopleNet’s Fleet Navigation and Routing GPS technology with Bolt Fleet Management software, training office staff on latest technology, and researching and implementing a company-wide employee healthcare program. *Developed new business with Reinhart FoodService, LLC and Quad/Graphics, Inc. and expanded existing services with Gordmans, Inc. *Successfully integrated major software products within two months and contracted with UnitedHealthcare for major medical, dental, and vision health insurance as well as Principal Financial Services, Inc. for life insurance within three months.

Support and execute major client orders, including intermodal freight management, order tracking, problem analysis and resolution, and issuing credits and disposing of damaged goods. Provide input on customer specification sheets, recipes, product labels, and artwork. Subject Matter Expert (SME) in the shipping and handling of a broad diversity of packaging types, including 20 to 30 pound boxes, 50 pound bags, 55 gallon drums, 850 to 1,000 pound totes, and 2,500 pound bins as well as specific expertise in both retail and industrial tomato shipments. Support eLearning initiatives for quality assurance, sales, and production personnel in addition to accepting a lead role in the integration of new technological document retention systems for specific customers. *Managed 147 individual accounts representing several key customers, including Nestlé Group, White Castle Management Co., Qdoba Restaurant Corporation, Cargill Incorporated, General Mills Inc., and Unilever PLC. *Consistently perform within top three Operations Associates within the department ensuring global order processing and fulfillment excellence in the shipping and handling of over 10 million pounds of product. *Awarded the 2013 Spices & Vegetable Ingredients’ Execution Excellence Award by the company’s Senior Vice President of Customer Operations for exceptional performance and customer care.

Supported several SUPERVALU key account managers and sales representatives in addition to functioning as primary contact for buyers and merchandisers. Instrumental in the web-based development and testing of Display-Ready Unit (DRU) enhancements; ensured fill rates and on-time customer order delivery by interacting with inventory planners and deployers; and proactively identified plant direct shipment, combined shipment, and other efficiencies by analyzing customer order trends. Managed content on SUPERVALU team web portal while assisting with the SAP R3 migration, order monitoring, and training. Interacted with union dock workers and organized a Werner Tech Truck visit to demonstrate new technologies and train Customer Service Coordinators. *Diligently oversaw the supply chain management of nine SUPERVALU warehouses generating in excess of $17 billion in annual sales. *Effectively managed 25 independent grocery companies, including Jungle Jim’s International Market, Miner’s Inc., and the New Albertson’s LLC.