Level 2 Technical Support Engineer
Current
Jan 2012 - Present
AeroLeads people directory · profile
Sandra Mak Email & Phone Number
Level 2 Technical Support Engineer at Brocade
at
Brocade
2 work emails found
@brocade.com
2 phones found area 408
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Level 2 Technical Support Engineer at Brocade
Location
Hayward, California, United States
Who is Sandra Mak? Overview
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Quick answer
Sandra Mak is listed as Level 2 Technical Support Engineer at Brocade at Brocade, based in Hayward, California, United States. AeroLeads shows a work email signal at brocade.com, phone signal with area code 408, and a matched LinkedIn profile for Sandra Mak.
Sandra Mak previously worked as Level 2 Technical Support Engineer at Brocade and Level 1 Support at Brocade. Sandra Mak holds B.A. Cognitive Science from University Of California, Berkeley.
Company email context
Email format at Brocade
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{first_initial}{last}@brocade.com
89% confidence
AeroLeads found 2 current-domain work email signals for Sandra Mak. Compare company email patterns before reaching out.
Profile bio
About Sandra Mak
Sandra Mak is a Level 2 Technical Support Engineer at Brocade at Brocade. She possess expertise in servers, tcp/ip, technical support, switches, linux and 22 more skills.
Listed skills include Servers, Tcp/Ip, Technical Support, Switches, and 23 others.
Current workplace
Sandra Mak's current company
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9 roles
Sandra Mak work experience
A career timeline built from the work history available for this profile.
Level 1 Support
■ Assumed the role of the first point-of-contact for internal and external customers seeking technical support by processing incoming phone, email, or web requests and routing engagements to the appropriate department.■ Actively monitored various networks using an NMS or phone home alerts and notified the respective teams involved in times of outages.■.
Jul 2009 - Dec 2011
Editor & Production Artist
Drmaster Publications
Senior Editor■ Planned and presented information about the company and its products at animation conventions throughout the U.S.■ Coordinated the participation to conventions as an exhibitor, including the travel plans.■ Proofread English translations and reworded awkward dialogues and sound effects.Production Artist ■ Prepared digital pages of comic art.
Nov 2005 - Jan 2010
Computer Software Engineer
■ Tested the functionality and performance of Windows and Solaris drivers for Sun’s Multi-threaded 10Gb Ethernet & Quad Gigabit Networking Cards.■ Installed and configured Windows, Solaris, and Linux (RedHat, SuSE) O.S. onto servers, blades, and workstations via KVM, Sun’s ILOM, and IPMI.■ Planned and set up test lab environments with machines connected.
May 2007 - Sep 2007
It Technologist
■ Analyzed the performance of the company’s web portals by generating metric reports based on daily support tickets and identifying any issues.■ Built, deployed, and maintained the Web Portal team’s website using SunPublish, Vignette CMS, CSS, and HTML.■ Assisted program managers in editing technical documentations and preparing presentations for external.
Apr 2003 - May 2005
Editor
Comicsone
■ Proofread English translations and reworded awkward dialogues and sound effects.
May 2003 - Nov 2004
Account Executive
Pentastar Communications
■ Assisted businesses in ordering, trouble reporting, and billing of voice, data, and Internet services through various CLECs and long distance companies.■ Sales support for Sales Agents and vendors placing orders for DSL, ISDN, and long distance accounts.■ Proactively maintained nation-wide business accounts via e-mail, phone, or web based programs.■.
Jun 1998 - Mar 2002
Technical Support Engineer
Infinex Telecom
■ Provided support to Internet subscribers from configuring system for dial-up to setting up email programs.■ Created and maintained personal and business accounts on a Linux server.■ Registered virtual domains with InterNIC and assigned each an IP on the server.■ Executed quality testing for new installation software on Win3.x, Win95, and Macintosh.
Jul 1996 - Jan 1998
English Tutor
■ Assisted students with grammar exercises and homework.■ Conducted speech groups.
Jul 1997 - Dec 1997
5 education records
Sandra Mak education
B.A. Cognitive Science
University Of California, Berkeley
A.S. Computer Programming
Ohlone College
A.S. Network Technology And System Administration - Unix/Linux System Administrator
Ohlone College
Certificate Of Completion, Pure Math
Ohlone College
Training
Sbc (At&T)
FAQ
Frequently asked questions about Sandra Mak
Quick answers generated from the profile data available on this page.
What company does Sandra Mak work for?
Sandra Mak works for Brocade.
What is Sandra Mak's role at Brocade?
Sandra Mak is listed as Level 2 Technical Support Engineer at Brocade at Brocade.
What is Sandra Mak's email address?
AeroLeads has found 2 work email signals at @brocade.com for Sandra Mak at Brocade.
What is Sandra Mak's phone number?
AeroLeads has found 2 phone signal(s) with area code 408 for Sandra Mak at Brocade.
Where is Sandra Mak based?
Sandra Mak is based in Hayward, California, United States while working with Brocade.
What companies has Sandra Mak worked for?
Sandra Mak has worked for Brocade, Drmaster Publications, Sun Microsystems, Comicsone, and Pentastar Communications.
How can I contact Sandra Mak?
You can use AeroLeads to view verified contact signals for Sandra Mak at Brocade, including work email, phone, and LinkedIn data when available.
What schools did Sandra Mak attend?
Sandra Mak holds B.A. Cognitive Science from University Of California, Berkeley.
What skills is Sandra Mak known for?
Sandra Mak is listed with skills including Servers, Tcp/Ip, Technical Support, Switches, Linux, Cloud Computing, Perl, and Operating Systems.
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