Healthcare Assistant in a day service for adults with intellectual disabilities and complex needs.Passionate about compliance, health and safety, policy and procedures.Disabilities advocate and work to help individuals meet their life goals.Part of a monthly HSE mentoring workshop discussing the Decision Making (Capacity) Act and its' implementation and casework.Forsa Union Rep and part of the Forsa Carlow division/committee for local health and government, certified in… Show more Healthcare Assistant in a day service for adults with intellectual disabilities and complex needs.Passionate about compliance, health and safety, policy and procedures.Disabilities advocate and work to help individuals meet their life goals.Part of a monthly HSE mentoring workshop discussing the Decision Making (Capacity) Act and its' implementation and casework.Forsa Union Rep and part of the Forsa Carlow division/committee for local health and government, certified in employment law and currently attending Trade Union Studies college course in evenings. Show less

Account manager responsible for generating leads and closing sales in a B2B, fast-paced corporate sales environment. Closed sales and guided customers in using our fintech service, an alternative to using the bank to make international payments that typically involve foreign exchange.

In my last role at VHI, I provided adequate information and excellent customer service to potential new members enquiring about healthcare insurance, while adhering to a highly regulated script as per requirements of the Central Bank of Ireland. I performed a target-driven role in the sales team, focused at converting prospects into real time customers.Key highlights of my contributions include: · Exceeded the highest sales conversion targets by employing innovative and suggestive… Show more In my last role at VHI, I provided adequate information and excellent customer service to potential new members enquiring about healthcare insurance, while adhering to a highly regulated script as per requirements of the Central Bank of Ireland. I performed a target-driven role in the sales team, focused at converting prospects into real time customers.Key highlights of my contributions include: · Exceeded the highest sales conversion targets by employing innovative and suggestive selling techniques. · Offered a role in the Staff Engagement Team to develop campaigns and establish staff engagements. · Acquired both the Accredited Product Advisor certification and Certified Insurance Practitioner certification (APA and CIP accredited by the Institute of Insurance Ireland).· Up skilled from the Retention Team to the Sales Team within a few months into the role, and trained new sales advisors within 7 months into the role. · Appreciated several times by customers for the excellent service and engagement provided. · Co-hosted and facilitated the awards presentation at the VHI annual Business Update in June. · Selected to be trained and perform as a Web Chat Advisor for the Web Chat channel that interacts with VHI members in manner that suits their busy lifestyle. · Helped the organisation reduce waste and maximise recycling by being a member of the Green Team initiative, providing recommendations for establishing and promoting environmentally sustainable practices. Show less

In this role of a Junior Sales Cashier / Sales Assistant, I was accountable for customer service and sales experience while meeting checkout standards, greeting and assisting customers, and actively engaging with them to provide top-level service. As a trained cashier, I helped resolve customer issues related to payments, credits and returns. I consistently ensured exceeding the established standards of store cleanliness and orderliness.Key highlights of my contributions include: ·… Show more In this role of a Junior Sales Cashier / Sales Assistant, I was accountable for customer service and sales experience while meeting checkout standards, greeting and assisting customers, and actively engaging with them to provide top-level service. As a trained cashier, I helped resolve customer issues related to payments, credits and returns. I consistently ensured exceeding the established standards of store cleanliness and orderliness.Key highlights of my contributions include: · Excelled in a target driven environment on a daily, weekly and monthly basis. · Executed work efficiently and effectively, by proactively solving problems and making smart decisions. · Key player in the organisation of all stock and consumables for efficient sales campaigns. · Maintained high standards in the textiles section, including regular merchandising and moving fragmented lines. · Maintained expert knowledge of products/trends within a highly dynamic market by analysing dates and trends. · Trained on weekly and monthly tasks including replenishment, inter-branch transfers and preparing for audits. Show less

I worked as a marketing intern for a start-up Enterprise Carlow business for a number of months.Key highlights of my contributions include: · Extensive sales (including direct sales of books and pitching to potential clients eg food companies)· Digital and traditional marketing for our primary product, the brand Freddy Buttons· Social media and communications work, including maintenance of the Freddy Buttons website· Working closely with our budget and ensuring the best… Show more I worked as a marketing intern for a start-up Enterprise Carlow business for a number of months.Key highlights of my contributions include: · Extensive sales (including direct sales of books and pitching to potential clients eg food companies)· Digital and traditional marketing for our primary product, the brand Freddy Buttons· Social media and communications work, including maintenance of the Freddy Buttons website· Working closely with our budget and ensuring the best value in all activities and promotional materials· Intensive research leading to innovative, engaging campaigns and funding from clients and investors· Negotiating business deals with regards to activities like the re-printing of the book series, establishing new business relations, and prepping briefs and materials for prospective clients (food companies)· Carrying out public relations work, including but not limited to working with local and national media, creating campaigns, dealing with all enquiries and more· Creating and overseeing the roll-out of such campaigns and events· Attending major events (eg the Ploughing Championships), trade shows and conferences with the Freddy Buttons brand such as the Food & Drink Expo in Ireland· Following up on contacts made at such events· Coming up with innovative ideas and establishing new business links to further promote our brand· Business development through research and co-developed the business plan alongside the CEO Show less

In this elected full-time paid position, I actively participated in the creation, organisation and implementation of campaigns in varied welfare and education topics of benefit for the students. Acting as a signpost for students, I helped them find local support systems for different issues they faced, like MABS, Threshold etc. Key highlights of my contributions include: · Effectively collaborated with the student and staff communities, as well as outside agencies. · Worked… Show more In this elected full-time paid position, I actively participated in the creation, organisation and implementation of campaigns in varied welfare and education topics of benefit for the students. Acting as a signpost for students, I helped them find local support systems for different issues they faced, like MABS, Threshold etc. Key highlights of my contributions include: · Effectively collaborated with the student and staff communities, as well as outside agencies. · Worked daily with casework in all areas encompassing welfare and education affecting students. · Advocated on social issues and relevant student topics, including mental health, physical health, nutrition, exam success, equality, student rights and accommodation. · As the spokesperson and voice of the student body, handled media enquiries, complaints etc. · Elected onto the college Governing Body for two years as an advocate and voice for students. · Acquired skills in effective public speaking, demonstrated top organisational and communication skills.· First in the country to fund-raise for, design and create Vote Yes campaign posters for the national Marriage Equality referendum on behalf of the student body. · Won award for performing substantial charity work for a student-led homelessness initiative. · Registered the highest proportion (one-fifth) of students in ITCarlow to vote than any other college in the country. · Picked to represent IT Carlow for five years consecutively at USI (Union of Students’ Ireland) Congress, and nominated in 2015’s National Congress for Best Speech. Show less

Entered student politics in first year, running an election campaign amongst 5,000 students to become a part-time officer within the Students' Union.Successfully re-elected for a consecutive second year.Carried out any amount of errands needed by the full-time officers in ensuring that campaigns ran smoothly and that key messages were communicated successfully to the student body.Communicated with the class representative system via regular email… Show more Entered student politics in first year, running an election campaign amongst 5,000 students to become a part-time officer within the Students' Union.Successfully re-elected for a consecutive second year.Carried out any amount of errands needed by the full-time officers in ensuring that campaigns ran smoothly and that key messages were communicated successfully to the student body.Communicated with the class representative system via regular email correspondence.Chaired regular council meetings on behalf of the SU, took minutes and was the point of contact for class reps, ensuring that they were regularly informed inbetween meetings of SU activities and important information to them and their class. Show less