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Sandra Patricia Macias Cervantes is listed as Administrative Professional | Expert in Project Coordination & HR | Driving Efficiency in Telecommunications & Translation Services based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Sandra Patricia Macias Cervantes.
Sandra Patricia Macias Cervantes previously worked as Administrative Agent - CDD at Bedard - Human Resources | Ressources Humaines and Administrative project coordinator at Bg Communications. Sandra Patricia Macias Cervantes holds Business Administration And Commerce, Business Administration And Management, General, March 24Th 2022 from Canada College.
I am a seasoned Administrative professional with over 15 years of robust experience in telecommunications and translation services. Specializing in project coordination, human resources, and customer service, I excel at driving operational efficiencies and enhancing customer satisfaction. My expertise encompasses budget management, strategic planning, and maintaining stringent health and safety standards. Known for my effective team leadership and multilingual abilities (French, Spanish, English), I am adept at navigating complex project landscapes and delivering superior results. I welcome opportunities to connect with professionals passionate about driving business success and operational excellence. Let's go ahead and explore how we can collaborate.
A career timeline built from the work history available for this profile.
Montreal, Quebec, Canada
- Digitize 100% of Employee Files and Classify According to Established Nomenclature.- Digitizing Documents for Inclusion in Employee Files.- Organizing Electronic Files for All Employees Within the Company's Database.- Layout of annual reports.
Montreal, Quebec, Canada
- Oversight and validation of employee working time data, ensuring precision and compliance through rigorous monitoring and systematic accuracy checks.- Seamless project execution from start to finish, improving customer satisfaction by 30%, by allocating essential human and technical resources and maintaining clear communication between teams.- Developed.
Montreal, Quebec, Canada
- Manage project development from initiation to closure by allocating human and technological resources as necessary.- Prepare quotes- Provide a project schedule to identify when each task will be performed- Communicate expectations to team members and clients- Ensure timely delivery of all documents- Ensure all project documents are safely archived.
Bogota, D.C., Capital District, Colombia
- Managed and controlled budgets for occupational health campaigns, reducing costs by 20% while extending the reach of the campaign.- Enhanced workplace safety and ergonomics through in-depth studies and recommendations for modifications, reducing employee health-related complaints by 40%.- Optimized monitoring of employee medical records, ensuring.
Bogota, D.C., Capital District, Colombia
- Supervised and managed a team of over 60 customer service advisors, focusing on B2B and B2C customer service.- Adopted strategies to improve customer service, increasing customer satisfaction by 35% through work methods.- Coordinated work schedules and overtime, optimizing resources and minimizing overtime costs.- Report on team performance and analyze.
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Sandra Patricia Macias Cervantes is listed as Administrative Professional | Expert in Project Coordination & HR | Driving Efficiency in Telecommunications & Translation Services.
Sandra Patricia Macias Cervantes is based in Montreal, Quebec, Canada.
Sandra Patricia Macias Cervantes has worked for Bedard - Human Resources | Ressources Humaines, Bg Communications, Bg Communications International Inc., and Claro Colombia.
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Sandra Patricia Macias Cervantes holds Business Administration And Commerce, Business Administration And Management, General, March 24Th 2022 from Canada College.
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