Sandra Chacon Email and Phone Number
Sandra Chacon work email
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Sandra Chacon personal email
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My ability to foster collaboration and alignment across teams has consistently resulted in improved performance and measurable success. I have a proven track record of delivering scalable solutions, whether it's developing interactive dashboards or managing business wide strategic initiatives. I excel at translating complex data into actionable insights that guide decision-making at all levels of an organization. In addition to my operational and strategic expertise, I am passionate about developing talent and building high-performing teams. I take pride in mentoring emerging leaders and driving initiatives that promote diversity, equity, and inclusion.I thrive in dynamic environments where innovation and execution meet, and I am always seeking opportunities to solve complex challenges that create lasting value for organizations and their customers.Experience:Business Insights | Customer Insights | Customer Segmentation | Agile Methodologies | Market Research | Analytics | Visualizations | Executive Presentations | Storytelling | Data - informed Decision Making
Idealand Media
View- Website:
- idealandmedia.com
- Employees:
- 2
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Idealand Media
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Senior Director Of Marketing AnalyticsOptum 2022 - 2023Eden Prairie , Mn, UsLeveraged agile methodologies to deliver analytic solutions to Optum Rx businesses.• Increased dashboard utilization by 150% within two months post-launch by streamlining visualizations and enhancing user experience, driving greater engagement and actionable insights for marketing campaign management.• Coached, championed, and mentored 3 post-MBA rotational program FTEs and 5 business analytics associates. Fostered professional growth and development which lead to 3 members co-presenting to Rx CEO.• Directed the development and launch of an interactive consumer insights dashboard, influencing investments in language support capabilities. Presented recommendations to the CEO and 20+ business leaders. -
Senior Director Of Health Equity Analytics And StrategyOptum Mar 2022 - Sep 2022Eden Prairie , Mn, UsGuided and influenced PBM and Pharmacy business leaders on health equity initiatives by serving as subject matter expert. • Designed and managed a dashboard for the CEO and Steering Committee to track progress on 25 health equity initiatives, overseeing $10M in funding, deadlines, and stakeholder engagement across business units to ensure project completion.• Evaluated, appraised, and established success metrics for 25 initiatives, proposed by Pharmacy Benefits Management and Pharmacy senior business leaders, to support health equity strategy. Developed scorecard to prioritize future initiatives.• Led the VP of Pharmacy Solutions and Clinical Analytics team in using Tableau maps for marketing outreach across 8 key markets, resulting in recognition from the Mexican Consulate in Texas for providing vaccines to uninsured clients.
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Senior Director Of Consumer Analytics And ReportingOptum Aug 2020 - Feb 2022Eden Prairie , Mn, UsLed cross-functional teams to utilize data and analytics to generate meaningful insights, shape product strategy, and guide decision-making for PBM and Pharmacy businesses.• Designed and led a research initiative to address Pharmacy Deserts, resulting in four new workflows to increase access to prescription medicines, as presented to the Rx CEO.• Led a team of business analysts to identify five key pain points causing 25% of Home Delivery Pharmacy complaints, leading to improved consumer satisfaction and retention.• Partnered with the President of Infusion Pharmacy to recommend three tactical initiatives to improve consumer experience, resulting in a 10% increase in Net Promoter Score.NPS Analytics | Verbatim/Text Analytics | Consumer Segmentation | A/B Testing | Data Visualization (Excel, DOMO, Tableau, PowerBI)
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Director Of General ManagementOptum Aug 2018 - Jul 2020Eden Prairie , Mn, UsCompleted a two-year post-MBA rotational program through various Optum businesses and corporate functions, solving complex and strategic enterprise challenges.Rotation 1: Corporate Strategy, Optum Rotation 2: Consumer Experience, Optum HealthRotation 3: Consumer Analytics and Reporting, Optum Rx
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Optum Leadership Experience InternOptum Jun 2017 - Aug 2017Eden Prairie , Mn, Us• Analyzed a post-acute care program to prioritize and launch in 35 skilled nursing facilities across the U.S. to reduce 30-day hospital re-admission rates and improve STAR and HEDIS ratings.
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Field Project ManagerUcla Children'S Discovery And Innovation Institute May 2014 - Jun 2016Los Angeles, Ca, UsOversaw a portfolio of NIH, HRSA, and PCORI-funded research initiatives focused on eliminating health disparities, with funding up to $1.6M.• Designed and implemented a consumer retention strategy for Medicaid populations in L.A. County, achieving an 80% retention rate, exceeding the historic average of 65%.• Managed a team of 8, including research assistants and medical students, to execute study protocols and administer surveys, ensuring high-quality data collection.• Collaborated with heads of 5 pediatric clinics to implement interventions as part of randomized control trials, resulting in improved preventive care measures for participants. -
Staff Research Associate IiUcla Health Apr 2012 - Apr 2014Los Angeles, Ca, UsCollaborated with a research team to coordinate and execute over 10 projects focused on health promotion and disease prevention in underserved communities.• Designed, developed, and implemented 10 user-friendly relational databases, transitioning from Excel to Access, which reduced data entry time by 50%, minimized errors, and streamlined data collection and reporting processes.• Conducted both quantitative and qualitative research, including one-on-one interviews and focus groups with patients and providers, to identify key pain points and improve service delivery. -
Child Life AssistantChildren'S Hospital Los Angeles (Chla) 2012 - 2012Los Angeles, Ca, UsLed team of volunteers to provide engaging therapeutic activities for pediatric oncology patients. By implementing creative playroom activities, I helped children adapt to hospital stays during challenging treatments, fostering a positive and supportive environment for their recovery.
Sandra Chacon Skills
Sandra Chacon Education Details
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Duke University - The Fuqua School Of BusinessHealth Sector Management -
UclaAnthropology
Frequently Asked Questions about Sandra Chacon
What company does Sandra Chacon work for?
Sandra Chacon works for Idealand Media
What is Sandra Chacon's role at the current company?
Sandra Chacon's current role is Healthcare Strategy | Operations | Customer Experience | Duke MBA.
What is Sandra Chacon's email address?
Sandra Chacon's email address is sa****@****ail.com
What schools did Sandra Chacon attend?
Sandra Chacon attended Duke University - The Fuqua School Of Business, Ucla.
What skills is Sandra Chacon known for?
Sandra Chacon has skills like Data Analysis, Research, Microsoft Office, Public Health, Spanish, Volunteer Management, Qualitative Research, Stata, Data Collection, Survey Design, Literature Reviews, Higher Education.
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