Sandy Middlebrook Email & Phone Number

Greensboro/Winston-Salem, North Carolina Area

As the QA Director, I am responsible for the quality assurance department, the technical support department and the technical writing department.

Remote

Established the test team and created and documented test processes. Performed the role of test manager/lead for up to six testers. Trained the test team in process, test techniques, exploratory testing and automated testing. Prepared Test Strategies, Test Plans, Test Cases and Test Summary Reports. Performed functional testing for a variety of applications for the Federal Aviation Administration (FAA), both web and desktop. Applications consisted of VB6 desktop applications, Java web applications, .NET web applications, and Silverlight applications. Additional testing was done at the API/Database level. Functional testing consisted of manual testing, exploratory testing and automated testing. Automation testing was done with a variety of open source tools including Selenium, WatiN and Telerik WebAii. Visual Studio and C# were used for creating automation scripts. Created performance test scripts and executed performance tests. Performance test tools included Visual Studio and Loadrunner. Responsible for finding, documenting and verifying fixed defects as well as participating in defect triage meetings. Defect Tracking tools used included ClearQuest and Jira. Supported users by analyzing issues found in the field and provided analysis and possible solutions. Participated in requirements, design, test and code reviews. Helped to define agile processes and trained agile team members. Trained developers in development best practices include unit testing.

Dulles, Va

Assigned to AOL to test billing applications in Stratus, Tandem and Unix environments. Responsible for developing test strategies and test cases. Responsible for finding, documenting and verifying fixed defects.

Tysons Corner, Va

Responsible for developing test cases and performing functional testing of Freddie Mac's Loan Purchase Decision Support System application utilizing a web-based front-end and a DB2 database back-end. Responsible for finding, documenting and verifying fixed defects.

Reston, Va

Assigned to Titan Secure Solutions to test FAA Enterprise Application System (EAS), FAA AT Quality Assurance System (ATQA), and Saudi National ID Card Printing System. Responsible for developing test cases and performing functional testing of EAS and ATQA applications utilizing a web-based front-end and an Oracle database back-end. Responsible for finding, documenting and verifying fixed defects. Responsible for creating Segue SilkTest scripts to test functionality of the EAS application. Responsible for creating Segue SilkPerformer scripts to test performance of java classes for the Saudi National ID Card Printing System.

Herndon, Va

Responsible for developing test plans and performing functional, user acceptance, reporting, and database conversion testing of the BCE Emergis Electronic Mortgage Services application utilizing a web based front-end and an Oracle back-end. Responsible for finding, documenting and verifying fixed defects using Test Director. Responsible for administering Test Director.

Manassas, Va

Document development processes. Evaluate and recommend testing tools. Responsible for creating automated test scripts to test web based applications using Rational Robot.

Leesburg, Va

Responsible for establishing formal QA test procedures, processes, and managing QA staff. Responsible for developing and documenting the software testing strategy for Biap Systems, including functional, system, and regression testing. This involved developing test plans, test case specifications, requirements traceability, defect tracking, and test results reporting. Responsible for identifying and investigating problems, developing and utilizing a defect-tracking process and verifying software changes. Responsible for performing functional, system and regression testing for GOtrieve, a peer-to-peer application in Windows, Mac and Linux environments utilizing a web-based front-end and an object oriented database back-end.

Ashburn, Va

Responsible for creating test plans for automated testing projects. Responsible for creating automated test scripts to test java applications and web based applications using Segue SilkTest. Responsible for performing GUI testing of the User Interface for Enterworks Process Integrator and Enterworks Content Integrator applications in a client/server environment utilizing a Java front-end and object oriented database back-ends. Responsible for reviewing system requirements and system documentation as well as generating detailed test plans, test cases and test results to ensure system functionality complies with stated EPI and ECI requirements. Responsible for finding, documenting and verifying fixed defects using TestTrack Pro.

Herndon, Va

Responsible for analyzing UUNET’s business systems for Year 2000 compliance. Responsible for creating test plans, test cases and test scripts for functional, system, and Year 2000 testing. Responsible for performing functional, system, and Year 2000 testing of Help Desk, Accounting, Provisioning, Hub Management, and Order Management applications in a client/server environment utilizing X-Windows, Unix, Windows and web-based front-ends and Sybase and Oracle back-ends. Perform ad hoc and structured testing. Create automated test scripts using WinRunner to test reporting applications.

Ashburn, Va

Responsible for creating and implementing a configuration management plan. Responsible for analyzing AOL’s Registration, Ad Server and Reporting systems for Year 2000 compliance. Responsible for creating test strategy and test process documents for Year 2000 testing. Participate in technical reviews.

Tysons Corner, Va

Responsible for analyzing functional requirements and developing test cases and procedures for independent verification and validation of project requirements. Responsible for performing functional, operational and system testing of FDA regulated Red Cross software in a client/server environment utilizing Unix, Windows, and web-based front-ends and an Oracle back-end. Develop SQL scripts to test accuracy of Red Cross Management Reporting System (MRS). Create automated test scripts using WinRunner 2000 to test functional requirements. Participate in peer reviews and technical walkthroughs. Review user documentation for accuracy.

Reston, Va

Responsible for developing test plans and performing functional, operational and integration testing of fixed asset software and fixed asset tracking software. Performed installation testing for single user and network product on Windows 3.1, Windows 95, Windows NT and Netware servers. Created automated test scripts using Rational Visual Test and the ODBC API to verify the accuracy of the Sybase SQL Anywhere and MS SQL Server databases before and after database conversion. Created automated test scripts using Rational Visual Test for performing benchmark and performance tests. Redesigned existing Defect Tracking System and implemented changes to the system using Lotus Notes for use by Product Development. Assisted technical support with troubleshooting customer problems as well as assisting beta customers with technical issues. Reviewed user documentation for accuracy.

Tysons Corner, Va

Maintained application programming and implemented enhancements for Deltek Costpoint accounting system Receiving, Purchasing, and Requisition modules using Gupta SQL Windows and Visual C++ in a client/server environment utilizing a Windows front-end and Oracle, Sybase and SQLBase back-ends. Developed SQL scripts to create and update database tables for changes in the database schema. Developed SQL scripts to aid customers in populating tables in the database as well as fix problems with data. Responsible for developing test plans and performing functional and operational testing of Costpoint Inventory and Receiving modules. Responsible for preparing user documentation for Costpoint Inventory module. Participated in formal inspections of design specifications.

Leesburg, Va

Responsible for installing and maintaining Novell networks for four offices. Responsible for installing and maintaining computer hardware for four offices. Responsible for oversight of federal and state tax returns for four offices. Responsible for researching complex tax issues. Responsible for electronic filing, verifying validity of tax returns and compliance with electronic filing regulations, submitting returns by modem to H&R Block service bureau for transmission to IRS, and printing RAL (Refund Anticipation Loans) checks. Assisted clients in resolving problems with federal and state tax agencies. Communicated with clients, answering tax questions and resolving client complaints. Taught Basic, Intermediate, and Level 1 tax classes as well as yearly Inservice training.

Reston, Va

Responsible for developing test plans and performing functional and operational testing of FAS (Fixed Asset System) for Windows Report Writer application software. Developed Defect Tracking System using Lotus Notes for use by Product Development. Aided customers as well as Technical Support Application Specialists with hardware and software configuration problems. Platforms supported include DOS, Windows, Windows for Workgroups, and Novell networks. Developed, implemented and maintained Call Tracking System using Lotus Notes for use by Technical Support Representatives and Product Development. Responsible for operational and functional testing of Tax Partner tax preparation software, both federal and state as well as electronic filing and 1040PC portions of the program. Developed Windows and DOS testing tools for electronic filing testing using Visual Basic and Borland C++. Implemented application programming for electronic filing specific functions for both Federal and Maryland State electronic filing programs using Borland C++ and software development tools.

Computer Science

Completed courses in accounting, management, management information systems, systems analysis, statistics, BASIC, and Fortran.

Science

Completed courses in physics, calculus, biology, and anthropology.

High School