Sandra Milard, Phr Email and Phone Number

Hired to be the first Human Resources Personnel to guide the startup and management of a full spectrum of HR operations, systems and programs for employees and contractors.• With the Executive Team reviewed and established recruiting strategies by reducing number of staffing agencies and generating application through job fairs, quarterly in-house events, sourcing methods, and ultimately becoming employer of choice. Designed, developed and implemented New Hire Orientation program.• Revised job descriptions across all levels and interviewed employees to construct an accurate picture of the duties and skills required for each position.• Created training programs and trained Executive Team in human resources policies, disciplinary process and actions, employee relations, goal planning and performance evaluations. • Provided leadership in all aspects of staff performance, including evaluations, and discipline.

One of the seven key members of the property Executive Team. Direct strategic planning for Human Resources ensuring overall financial success for the property and 160 associates to include: recruiting, training, and employee relations.• Led the Merger and Acquisition transition process to incorporate the new parent company’s full scale change of all HR functions.• Introduce new associate communication program called Destination 5 News, a live news show to support the delivery of company’s strategic plan and to increase associates morale.• Developed, implemented, and deliver quarterly in-house succession and supervisor training programs resulting in approximately $15,000.00 total training cost annually.• Achieved 100% win on all unemployment and EEOC claims.• Awarded as best Manager of the 3rd Quarter 2010 out of 21 managers at the hotel.

Partner with management and a staff of 140 to lead all HR functions including training, employee relations, and recruiting for the Red Lion Hotels Corporation flagship hotel. • Developed, implemented, and conducted training classes on harassment, employment law, management practices, supervisory skills, and guest services. • Served on leadership team with upper management and directors to ensure that all communication, training, organizational development, succession planning, and reorganizations were fully implemented.• Prepared summary report of employee relations issues, and provide guidance for resolution. • Reduced employee turnover rate from 33% to 11% while in highly competitive employment industry.

Promoted from Recruiter to HR Supervisor and led a team of three HR Staff. Supported HR Director with union grievances and investigations. • Led the creation of job descriptions for exempt and non-exempt position, recruiting strategies, and represented the company at several job fairs.• Coordinated training programs by selecting content and sourcing training vendors.• Provided coaching to line managers on the implementation of HR policy and legislation updates.• Assisted new clients with new account set up, orientations, and trainings.• Counseled managers and supervisors on employee relation matters to include: sexual harassment, dispute resolutions, and FMLA.• Acted as liaison with union representative and operations team to re-assign talent due to restructuring.

Recruited entry level through management positions for the New England area Industrial, Manufacturing, Educational, Commercial, Retail, and Government accounts. Handled full-cycle recruiting for exempt and non-exempt positions.• Executed strategic sourcing techniques to include a variety of resources such as internet, advertising, employment agencies, internal and external databases, employee referrals, direct sourcing, and job fairs.• Actively participated in forecasting future talent demands.• Maintained all statistical data associated with the recruitment of open positions ensuring timely and accurate information processing.• Designed and conducted the interview and selection process by partnering with the hiring managers and other interviewers to define interview strategy, assess candidate fit and create attractive offer packages. • Proactively cultivated positive relationships with internal and external clients to maintain an active pool of qualified applicants.