I'm all about website design, development, best practices, ux and functionality! Hence, I pay attention to the details! I'm highly structured & organized and always up for a challenge! I have over 10 years' experience in the Web industry, 2 years in Management and 10+ years in Customer Service.Having an eye for detail I was given the sole responsibility to Quality Control all websites at Magicdust Digital for 3 years, with a 98% accuracy rate and a count of 2100+ websites screened. I was also promoted to Web Support Manager whilst at Magicdust Digital, where I oversaw 3 teams: Web Support, Web Development and IT. Magicdust Digital specializes in Web Design, Responsive Web Development, Digital Marketing, SEO, E-commerce, and Graphic Design using CMS's (ie: Wordpress & CS Cart) with over 4500 clients throughout Australia. [https://magicdust.com.au].I am preferably looking for a position as a Quality Assurance Engineer. Alternatively, a Customer Support / Client Success Representative, to assist/guide clients in editing their CMS (Wordpress) site once we've built it for them. However, I am also flexible and willing to work in other departments within the web industry.TECHNICAL SKILLS: Wordpress, BugHerd, Browserstack, Woo-Commerce, CS Cart, Adobe Ps/Dw/Ps Elements/Premiere Elements, Digital Marketing/SEO/MailChimp/Google Analytics(some), Content Uploading & Transfer, HTML5, CSS3, JS & PHP(some), PayPal, Stripe, Filezilla, TeamViewer, Eventbrite, Wufoo, WHM, cPanel, PHPMyAdmin, MySQL, Notepad++.PROFESSIONAL SKILLS: Desk.com, WorkflowMax, Windows 10, Microsoft Office (Mail, Outlook, Word, Excel, Access, Visio), Slack, ZenDesk, Google (Drive/Accounts), Excellent Communication and Computer skills, Conflict Resolution, Customer Service, Time Management, great working within a team as well as working autonomously.Attended: * WordCamp - RI USA, Sept 2017.* WordCamp - Syd Australia, in 2012.Completed: * Cert IV in IT (Websites - Design/Development) with Distinction in 2008.