Sandra O'Donnell Email & Phone Number

A results driven manager with a proven ability to build and nurture strong relationships at all levels of the organization. I am focused on the execution of operational standards while managing the financial health of the business. My direct store management experience has included all facets of retail operations - Project Management, Labour Expense Control, Loss Prevention Initiatives, Succession Planning and Merchandising Execution. I am able to lead, coach, develop and restructure talent for highest productivity in order to meet the changing demands of the business. My passion is my people and seeing them grow.Specialties:* Problem Solving, Decision Making and Adaptability Skills – retail is an amazing training ground for all three of these skills due to the ever changing environment (hourly, daily, etc.). Observe and adjust the plan already in place to move forward.* Conflict Resolution – large conversations/situations are addressed in order that situations do not become larger. Allow your team to have a voice in a safe place.*Training – my willingness to learn has allowed me to see the needs of the company for required training, gaps in the current processes.*Strong people skills facilitating executive, colleague, customer and staff rapport.*Customer Service - Sensitivity to customer service issues through effective communication.*Human Resource training – Staff Management, Recruiting, Diversity and Inclusion in the workplace.

Listed skills include Retail, Management, Sales Management, Store Management, and 6 others.