• Managed WorkSite, ImageRight and ApplicationXtender systems to deliver business value.• Accountable for platform strategy, stability, performance, upgrades and business continuity.• Provided technical expertise and support to the service desk techs, IT development and infrastructure teams, and to global associates (London, Dublin, Zurich, Bermuda, Colombia, Brazil, US).• Assisted in developing and implementing strategies for product development. • Managed vendor relationships. • Lead and assisted in the integration, planning, testing, and deployment of global projects that integrated document management solutions with core (re)insurance processing capabilities.• Provided user training, remotely and on site.• Developed, enhanced, modified, and implemented PICK & VB applications.• Instrumental in the coordination of systems integration through a merger in 2010 and an acquisition in 2013.

• Project management, development and implementation on several major enhancements to the PICK reinsurance system and ImageRight Document Management System. • Administered ImageRight email receiver and workflows.

• Converted Reinsurance client business systems to the PICK ReSystems Group (RSG) software.• Converted PICK reports into Crystal Report for the RSG application