Document Management Systems (Dms) Manager - Assistant Vice President
• Managed WorkSite, ImageRight and ApplicationXtender systems to deliver business value.• Accountable for platform strategy, stability, performance, upgrades and business continuity.• Provided technical expertise and support to the service desk techs, IT development and infrastructure teams, and to global associates (London, Dublin, Zurich, Bermuda, Colombia, Brazil, US).• Assisted in developing and implementing strategies for product development. • Managed vendor relationships. • Lead and assisted in the integration, planning, testing, and deployment of global projects that integrated document management solutions with core (re)insurance processing capabilities.• Provided user training, remotely and on site.• Developed, enhanced, modified, and implemented PICK & VB applications.• Instrumental in the coordination of systems integration through a merger in 2010 and an acquisition in 2013.