Shift Lead
Greendoor Coffee Powered By Intelligentsia
Beverly Hills, California, United States
- Collected, analyzed, and managed quantitative data and created meaningful reports to encourage business improvement and achieve a 20% cost reduction
- Managed a team of 5 associates on any given shift, delegating tasks and assigning positions based on individual strengths and company needs
- Trained 10 employees on store policies and procedures and technical skills that result in better customer service and increased efficiency
- Performed basic accounting functions, including cash reconciliations and monthly reconciliations
- Worked with vendors to ensure accurate and timely deliveries