Sandra Decker Email & Phone Number

New York, New York, Us

• Responsible for sales account development, customer service and day-to-day management of the pipeline with Salesforce CRM and MS Office. • Follow-up on the paperwork of the client’s projects that were awaiting their permits by acting as a liaison with the project managers and managers.• Engage with a variety of downtown Chicago commercial building industry players including building owners, general contractors, project managers, architects, engineers and tenants through scheduling in person meetings, Outlook Teams meetings, and virtual Zoom meetings to highlight our permit management and code offerings through Power Point presentations.

• Supported the needs of the business in sales, projects, and customer service in all operations offering commercial window and door replacements. • Created lead lists of prospective customers to acquire new business, actively pursued appointments and followed-up. Actively called on the current book of business to upsell other services.• Organized and scheduled appointments.• Communicated directly via email and phone with excellent verbal and written communication skills to respond to inquiries regarding service to the customers, schedule deliveries, cancellations, installations, contracts and service calls.• Kept accurate records of completed jobs, managed billing and any billing issues, payments, evaluated profit and loss history, oversaw customer issues with excellent communication skills.

Glen Ellyn, Il, Us

I took 10 information technology classes, and graduated with my associates degree with a 3.7/4.0 GPA.

Executed independent buy and sell decisions on NYSE and NASDAQ stocks and options, including stock index futures using a technical analysis approach on full-time remote basis.

• Responsible for evaluating exposure, assessing financial condition and risk by field compliance underwriting mortgage loans while adhering to company policies.• Trained brokers in a class setting on how to enter the loans in the system.• Worked collaboratively to provide team underwriting support and procedures by collecting paperwork from the broker to submit with excellent customer service, handling concerns, and follow-up. • Met underwriting guidelines to provide an interest rate to the broker for their customers in a challenging environment.

• Evaluated exposure and credit risk of loan products to decide if loan credit was appropriate under company management policies per underwriting compliance guidelines by analyzing the customer application, reviewing credit report and field underwriting to policy guidelines.

• Evaluated exposure and credit risk of loan products to decide if loan credit was appropriate under company management policies per underwriting guidelines by analyzing the customer application, reviewing credit report and field underwriting to policy compliance guidelines.

Associate'S Degree, Information Technology

Comptia Security+ Certification Expires June 2026, Information Technology