✨ Sandra Perez Escudero Email & Phone Number

United Kingdom

London, England, United Kingdom

• Planned and managed 10 film and TV training programs annually, placing 25 students per program in large-scale London shoots, which enhanced their career prospects and contributed to the industry’s talent pool• Generated actionable reports and insights by analysing recruitment and placement data, resulting in improved training program effectiveness and higher recruitment and student success rates• Supported the Operations Manager with Business Development tasks by transforming complex data into clear, concise reports facilitating communication across departments• Communicated and collaborated effectively with stakeholders at all levels, ensuring alignment on project goals and optimising project outcomes• Generated, designed and proofread content for tenders, training programmes, social media and business/marketing purposes. This contributed to a 30% increase in proposal acceptance rates and improved communication effectiveness, enhancing brand visibility and client engagement

London, England, United Kingdom

• Streamlined financial operations by processing invoices and payments accurately and entering them into Xero, ensuring timely financial reporting for efficient business management• Managed debt, allocated funds and purchase orders (POs), conducted monthly reconciliations and produced quarterly financial reports, ensuring accurate financial processes to support organisational stability and growth initiatives• Provided administrative and operations support, including managing supplies, contractors and correspondence. This resulted in a 15% reduction in administrative costs and improved office productivity• Updated and ensured data accuracy in the location database.

London, England, United Kingdom

• Answered enquiries and facilitated filming permits for small, medium, and large-scale shoots in London by collaborating with location teams, production offices, local authorities, landowners and residents. This supported the timely execution of film projects and enhanced stakeholder satisfaction• Provided administrative support for the company’s Film Office service which manages 8,000+ annual film shoots

London, England, United Kingdom

• Managed patient queries and resolved complaints via Dynamics 365, phone and email, ensuring high customer satisfaction and retention. This contributed to a 20% decrease in complaint resolution time, improving overall service delivery and patient experience metrics• Delivered exceptional customer service, consistently meeting and exceeding Key Performance Indicators (KPIs) for client satisfaction and retention. This resulted in a 15% increase in customer satisfaction scores, enhancing overall service quality and creating long-term client relationships• Supported Accounts, Product Development and GP panel with project work and quarterly performance reporting, ensuring accurate data analysis and timely reporting. This resulted in streamlined processes and improved quarterly performance metrics

London, United Kingdom

• Greeted/hosted guests in different corporate buildings• Provided high-quality customer service• Switchboard (internal and external)• Taxi, courier and delivery bookings• Meeting room and diary management• Administrative/office duties:- Arranged and scheduled meetings, booked rooms and planned refreshments- Managed correspondence: answered emails and sorted out mail- Assisted in planning and arranging events, including organising catering- Handled expenses and billing cycles- Managed the reception area and looked after visitors- Drafted, formatted and printed relevant documents- Maintained stock lists and ordered office supplies as needed- Assisted with purchase orders and invoices- Managed outgoing post and recorded data on special deliveries- Took care of the website and social media

London, United Kingdom

• Welcomed, assisted and directed guests in a hotel with 523 rooms• Checked guests in and out• High-quality customer service• Switchboard (internal and external)• Took payments• Reservations management (Opera)• Recorded and filed correspondence/deliveries• Administrative/office duties• Financial/accounting duties: - Banking from all departments- Invoiced clients and travel agencies- Ensured maintenance of general and subsidiary ledgers- Reconciled monthly general ledger balance, invoices and credit card statements- Assisted in managing accounts payable- Identified and resolved invoicing issues- Dealt with accounting discrepancies and other financial-related issues- Managed all bill payments and customer invoicing as per the deadlines

London, United Kingdom

• Ensured high levels of customer satisfaction through excellent sales service and upselling• Worked towards monthly targets and KPIs • Welcomed and assisted customers• Maintained outstanding store condition and visual merchandising standards• Recommended and displayed items that matched customer needs• Managed point-of-sale processes• Took payments• Kept up-to-date with product information• Accurately described products’ features and benefits• Maintained a fully stocked store• Stockroom coordination: ordered and organised stock, managed large deliveries, pricing, managed inventory and stocktakes

London, United Kingdom

• High level of customer service• Welcomed and assisted customers• Managed point-of-sale processes• Took payments• Prepared refreshments• Checked screens • Assisted with cinema general coordination

Castellón, Spain

Production assistant in mobile units doing tasks related to filming and broadcasting of live events including Benicàssim International Music Festival (FIB), which has an annual attendance of more than 170.000 people.• Assisted in preparing the set with lighting, props and equipment• Assisted crew members• Printed and distributed daily paperwork (e.g. scripts, movement orders and call sheets)• Coordinated filming area• Conducted crowd control/marshalling: put up signs and directed pedestrians• Acted as a runner distributing messages and/or items within the crew and cast• Edited promotional and corporate videos• Administrative/office duties: - Answered phones- Managed diaries and travel bookings- Ordered stock- Assisted with office general coordination- Internal database administration- Generated paperwork and reports- Prepared call sheets and invoices- Budgeting

Castellón, Spain

Technical and logistical assistance at the Jaume I University Media Department.• Equipment storage, hiring and transportation• Managed inventory• Set up and operated audiovisual equipment for different events• Quality-tested equipment• Completed work orders and paperwork• Maintained the Media Department organised

Bootcamp Training Programme, Data Analytics, A

Activities and Societies: Tech Foundations, Python, SQL, Tableau, pandas, numPy, Google Sheets, Microsoft Excel, Data Visualisation, Data.

Master'S Degree, Film Directing

I completed three short films in a limited timeframe. A born multi-tasker, I acted as a screenplay writer, director, assistant director.

Bachelor'S (Honours) Degree, Communication And Media Studies