Sandra Phipps Email & Phone Number

Washington D.C. Metro Area

Washington D.C.

• Performed testing functions for all installations of the Java-based case management application (CM/ECF) for the US Appellate Courts• Analyzed high-level tasks for the Appellate application to determine if a change is needed• Worked with application developers to determine programming changes that required testing• Reviewed design and requirement specifications for testing• Wrote and updated higher-level task documentation including design and requirements• Wrote next generation Appellate requirement documents• Updated next generation requirements documents as needed• Interfaced with court staff on additions and changes to next generation requirements documents• Queried databases and reviewed output related to testing• Prepared design proposals for new functionality• Documented and tracked issues (bugs) assigned to me• Performed analysis of issues and determined validity of issues• Worked closely with the AO external test team in Phoenix, Arizona • Worked with court users regarding questions and issues that need assistance• Performed statistical queries of all appellate courts live databases to determine data specific to party, case, docket entries, and document size to capture network load

Washington D.C. Metro Area

• Served as lead tester for all installations of the Web-based case management application (CM/ECF) for the US District Courts• Documented and tracked all issues• Performed analysis of issues, and determined validity of issues • Worked with application developers to determine programming changes that require testing• Wrote and revised integrated and modular use cases• Reviewed design specs for testing as well as for updating or writing new use cases.• Maintained all tracking documentation for all district use cases• Assigned use cases for writing or updating to district testers• Analyzed requirements documentation to determine new or changed functionality• Wrote SQL queries and reviewed database output

Washington D.C. Metro Area

• Wrote end-user documentation for each release of the probation and pre-trial services JAVA-based software modules • Wrote end-user documentation, and a security guide for the Community Corrections Technology Project CCTP/PDA project• Developed a drug analysis chain-of-custody form for Federal Probation and Pretrial Service• Developed Corel Word Perfect and MS Word report documentation in HTML

Falls Church, Va

• Served as project manager of the Americas’ region to develop communications strategies and various methods of dissemination processes including requirements, proposals, user documentation, statements of work, presentations, memoranda, presentations, and corporate newsletters for all lines of service affected by a corporate reorganization• Served as project manager and managing editor of the electronic Americas’ Regional electronic newsletter to inform all-DCeS and GIS (Global Information Systems) staff (12,000 employees) • Developed the quarterly DCeS Americas’ communications’ survey and compiled metrics for vice president• Identified communications’ areas in need of improvement from the communications’ survey

Mclean, Va

• Served as project manager and managing editor of the corporate, Web-based, weekly newsletter focusing on staff happenings and activities for over 6,000 employees• Coordinated and planned communications activities for several ongoing communications projects within the corporation and outside as well• Teamed with knowledge management staff to develop a survey to determine end user needs for publications services• Teamed with the MITRE Public Affairs office to ensure communiqués were distributed to all audience groups• Served as managing editor of an on-line, technical newsletter informing all employees of software and hardware developments affecting all staff• Researched, developed, and wrote technical newsletter articles as well as user documentation for the corporate intranet and corporate Internet site• Served as project manager and coordinator for a corporate activity that developed highly-focused training sessions for all employees including presentations incorporating various media that utilized in-person training sessions, video teleconferences, videotapes, and NetMeeting• Served as project manager and managing editor of the corporate, Web-based, weekly newsletter focusing on staff happenings and activities for over 6,000 employees• Coordinated and planned communications activities for several ongoing communications projects within the corporation and outside as well• Served as managing editor of an on-line, technical newsletter informing all employees of software and hardware developments affecting all staff• Researched, developed, and wrote technical newsletter articles as well as user documentation for the corporate intranet and corporate Internet site• Served as project manager and coordinator for a corporate activity that developed highly-focused training sessions for all employees including presentations incorporating various media that utilized in-person training sessions, video teleconferences, videotapes, and NetMeeting

Secondary remedial reading and journalism teacher

Secondary English and journalism teacher

Graduate Courses In English

Re-Certification Courses For Teaching Certificate

Graduate Courses Media And Communications

Master Of Science (M.Sc.), Political Science And Government

B.S., Political Science And Government And English

Activities and Societies: Pi Gamma Mu Honor Society

Bachelor Of Science (Bs)