Sandra P. Email & Phone Number

Flemington, Melbourne, Australia

The Victoria Racing Club is a world leader in thoroughbred racing, event management and entertainment.My responsibilities include end to end recruitment, supporting the delivery of key strategic People and Culture projects and HR administrative support.

Melbourne, Australia

The Reject Shop is an ASX listed company with over 330 stores Australia wide, employing over 5000 employees. The Reject Shop operates in the discount variety retail sector, offering general consumer merchandise with a focus on everyday needs, lifestyle and seasonal merchandise.My primary role at The Reject Shop was Learning and Development Manager which involved managing the delivery of the learning and development strategy to achieve business objectives.This included:• Managing competency, leadership and succession planning frameworks• Sourcing, designing and delivering learning and development programs to enhance leadership capabilities• Managing the development and implementation of position descriptions• Managing the performance review process• Leading the learning and development team• Budget and financial accountability for training, learning and development initiatives.Prior to moving into the learning and development role, for 2 years I was a Store Manager responsible for the overall profitable performance and operation of the store.Key activities included:• Training and developing the team• Managing occupational health and safety and compliance• On site recruitment and selection, induction and on boarding• Customer service, merchandising and store presentation standards, implementing promotional and marketing initiatives, strong inventory control and minimising loss

Southport & Bundaberg, Queensland

Copperart was a national retail chain with outlets in every state in Australia selling mostly homewares and giftware products. In this role I was responsible for achieving financial targets to maintain a profitable store, customer service, store presentation, training, coaching and developing teams. I was able to transform the Southport store from being a poor performer to being the highest trading store nationally. This was achieved principally by focusing on customer service, add on sales, implementing standard operating routines and recognising each team member's contribution to the store.

Queensland And Northern Territory

Big W is a chain of discount department stores operating in Australia with over 180 stores and 22,000 team members. It is a division of Woolworths Limited. During my time at Big W I had a number of roles across several stores.Commencing as an Operations Manager, I was primarily responsible for achieving sales targets, controlling wages and other expenses and leading and developing a team. Responsible for the trading floor, my work involved:• Department selling reviews and competition checks• Stock control and replenishment• Implementing advertising and promotional initiatives• Developing customer relationships• Managing loss prevention and occupational health and safetyThis role required a strong focus on merchandise presentation for ease of customer self-selection.Following the Operations Manager's role I was promoted to the position of Personnel / Administration Manager. Responsibilities in this role included:• Recruitment and selection• Induction, on boarding, training and coaching team members• Employee relations and performance management• Workplace health and safety, compliance and general store administration (management of back office administration, layby office, receiving dock and stockrooms, customer service desk and POS registers).

Brisbane, Queensland

Myer is an Australian department store chain offering a broad range of products across women's, men's and children's clothing, footwear and accessories; cosmetics and fragrance; homewares; electrical; furniture and bedding; toys; books and stationery; food and confectionery; and travel goods.During my time at Myer I had a number of different positions, commencing as a Graduate Trainee working in both the Buying Office in the Childrenswear Department and as an Assistant Sales Manager in the designer fashion area with six senior sales team members as direct reports. Upon graduating with honours from the graduate program I was appointed to the role of an Expeditor in the Housewares Department.Key activities included:• Seasonal planning of department sales and stock• Formulation of department budgets• Stock control• Assisting the category buyer in the selection of merchandise• Monitoring receipt and distribution of merchandise and open to buy• Supervision of clerical team members.

Graduate Certificate In Management

Project Management Managing, Developing and Implementing Strategy Managing, Leading and Developing People Human Resource Management

Certificate 4 Training And Assessment

Bachelor’S Degree

Double Major in Economics Major in History Major in Geography