• Accurate resolution and documentation of complaint cases according to regulatory and ISO quality system requirements. [Troubleshooting, time management]• Proactively consults and involves team members in complex cases and new upcoming issues. [Informationsharing and open communication skills]• Interdisciplinary work across teams and functions, customer and affiliate support, arrangement of repairs.[Stakeholder management, managing customer expectations]• Proactively participates in transformation and change management of the department. [Agile and openmindset techniques, networking skills]

• Creating high-quality documentation and technical information of multiple products such as patientmonitoring systems that can be used in the field. [Creativity and written skills]• Managed and guided the product portfolio organization in order to streamline the working processes.[Organizational skills]• Created customer profiles and unique offers and with a specific development plan. [Sales support andcommunication with customers]• Management of the product installed base in my territory. [Analytical skills]• Fast reaction to upcoming events to provide the best support and solution to any given problem. [Opencommunication]

Trainee at 3D Printing Lab in Traumatology Department at Gregorio Marañón Hospital- Treated medical images (CT) of our patients with image-segmentation software to obtain customized 3D printed bio-models. Gained expertise in Slicer 3D, Horos, and Philips Intelispace Portal.- Performed organic mesh postprocessing with MeshMixer, determined the final 3D printing slicing parameters with Cura and Preform, and 3D printed the custom-made model.- Highly improved time management and organizational skills by completing urgent medical tasks on time.- Quickly learned the correct use of FDM and SLA printers and got in charge of its maintenance. - Worked on administration by keeping a record of all cases and ensuring the correct delivery of supplies.