Most of my career has been based in offices. Starting as a junior and working up to the position of Administration Manager.My responsibilities have ranged across general administration, accounts, health and safety, credit control, ISO9000 accredited systems. The industries have included transport, telecoms, software house, contract cleaning, architecture and engineering.The commonality…. to run well, they need good administration systems.This experience is serving QuaLETy well. I first got into property as an investment. Having been treated unfairly by a letting agent, I thought I could trust, I decided to do it myself. This idea progressed from looking after my own properties to looking after others and then becoming a Letting Agent. In hindsight running a few properties is actually harder than running many. Especially when it comes to finding tenants. Prospective tenants are regularly applying to a letting agent but as a landlord you look for tenants only when a property becomes available. We’ve put in a bespoke database and robust administration systems. These are regularly reviewed to make sure they still serve the business well. We are constantly updating our knowledge so that we can assist our landlords in running their properties effectively, safely and most importantly legally.My goal for QuaLETy…….. to be the most respected letting agency in Manchester.This may be a tall order, based on the number of larger agencies, but small acorns have been known to produce large dependable oaks."Quality in a service or product is not what you put into it. It is what the client or customer gets out of it" - Peter DruckerSpecialties: Landlord, Letting Agent, Residential Letting, Property Management, NALS, HMO (Houses of Multiple Occupation)